EAC Blog

Thoughts and Insights from the team at EAC

Why Engineering Processes Affect Services

The Problem: Lack of Communication Let’s be honest, engineering and manufacturing departments do not always communicate product changes to service. The Result: High Costs When technicians reference outdated product information and arrive with incorrect parts, this leads to longer service visits, extraneous costs, longer downtime, and lowered customer satisfaction. The Solution: Streamlining Information Streamline the…

How Your Company Can Deliver Higher Levels of Service

There’s no question about it, in business, we all have an area for improvement- and for many companies, this ‘area” has to do with service. According to PTC, and this infographic, a recent survey of more than 100 service leaders by Tech-Clarity discovered 54% of respondents experience poor customer satisfaction due to poor service information. Think about…

6 Powerful Reasons to Hire Experts to Implement your PDM/PLM Management Solutions

Setting up enterprise systems can be difficult. For 55% of companies, integrating data has been cited as the most significant hurdle in their data management efforts, along with additional costs from distributing data across the firm. Despite these complications, over 60% of companies still prefer to handle system integrations themselves. It’s time to avoid these…

EAC Windchill System Support & Administration: The Alliance Program

Help us help you! We know your Windchill System is critical, that’s why we designed a program just for you. Some estimate that 70% of companies do not regularly perform routine maintenance on their Windchill System. Were on a mission to change that. In an effort to provide on-going technical support, business process consulting and adoption…

9 Ways Your Business Will Benefit From Connecting Your Enterprise Systems

Communicating product data across an organization has become more complex than ever. With different departments gathering product data form a variety of systems including Product Lifecycle Management (PLM) Systems, Enterprise Resource Planning (ERP) Systems, Manufacturing Execution Systems (MES), and Quality Management Systems (QMS) and more, how do we know our organizations are making the most…

Navigating Your Way to One Centralized Hub: An Easy Data Access Journey

It’s no surprise that product data is your organization’s most valuable asset. Product data gives the employees within your organization the key to their own day-to-day success. Most enterprise software tools are inaccessible to a broad range of users due to costly licensing, extensive training, and the time it takes to personalize the data for…

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