Tag: technical publications

The benefits of AR & digital work instructions

There are many benefits of AR (Augmented Reality or Assisted Reality) and digital work instructions, but the idea of digital transformation can seem overwhelming. This article talks about why many organizations are starting to consider digital work instructions, and the benefits augmented reality (AR) can bring. As organizations begin to deploy applications at scale, they…

How technical documentation impacts field service procedures

Let’s talk about how technical documentation impacts field service procedures, high costs of inaccurate technical information, the root causes of service failures, and how to achieve high field service productivity and effectiveness. Many of the fundamental issues in service occur due to inaccurate service information and technical documentation that is difficult to understand. We have…

An Easy Way to Create Digital Work Instructions for Service

Augmented Reality (AR) and Assisted Reality for digital work instructions have become a growth driver, or at least consideration, for many industries. Yet moving everything from paper or ‘digital hard-copy’ to digital AR experiences seems to be a daunting task for large and small organizations alike. The truth is, there are many ways to incorporate…

Making Service Information Accurate, Relevant, & Accessible

If your organization creates service information, work instructions, installation operator guides, user guides, technical instructions, service manuals, or even service procedure bulletins – it’s time to rethink your process. Let’s talk about how to make your service information accurate, relevant and accessible. Defects in products happen, but in the case that a product needs to…

Making the Case for Arbortext and Dynamic Publishing

Many businesses rely on one or two technical writers to collect all required technical and digital information needed to create technical and marketing publications. Most of this effort is manual, using the tried and true method of emailing, calling, and walking down the hall to bug technical resources for information or a screen grab; over…

Leverage augmented reality to enhance your service strategy

The Internet of Things (IoT) is transforming the way companies design, manufacture, and service their products and manufacturing floors. ‘Service’ is one of the most notable areas to be impacted by this wave of technology and connected devices. Monitoring assets in the field and on the shop floor gives service technicians access to usage, error,…

Improving Workflows in Tech Pub Translation – Part 2

Creating Ideal Translation Workflows for Optimum Results  In Part Two of this post on coupling products for translation, we’ll discuss the specific steps that are required to implement complete translation projects – from managing technical content objects to managing costs and file collaboration. Refer to Part One for the overall solution design which shows the strengths of…

Improving Workflows in Tech Pub Translation

Why Translation Workflows Matter For companies who require product documentation to be localized for regional use, the sheer number of translated objects makes translation management very important to the business and organization as a whole. Suppose, for the purpose of simple math, that you are translating to 9 languages. One source language plus 9 target…

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