- Automatically update content in conjunction with product development changes. Stay connected to Engineering Data
- XML authoring and ability to reuse and leverage content
- Support for translation management
- Reduce product information research time for content creators
- Enable efficient and parallel content creation/editing
- Enable content reuse
- Enable more efficient task assignment, routing, and authoring collaboration
To stay ahead of competition, many manufacturing organizations are beginning to track product data and processes. Ultimately, when you do this you are initiating a digital transformation in your company.
Digital transformation is when you use digital technology to create new and modify existing ways to deliver value to customers. Learn more about the impact of digital transformation and where it can take your company in our latest blog, Digital Transformation is Happening Now.
You may want to consider the same if you are currently:
- Using multiple disconnected systems which could include CAD, PLM, MES, ERP or other homegrown resources across various geographies, teams or organizational subsidiaries
- Relying on inefficient product or process lifecycle management due to high system complexity keeping you from securely share data across functions, partners, customers and suppliers
PTC PLM enables a digital thread that connects all phases of the product life cycle critical to any discrete manufacturers’ digital strategy. One very important place to start your digital transformation journey is with your technical documentation.
Service Content Challenges
With traditional word processors, authors are forced to manually maintain service documentation. This method proves difficult to manage content reuse and authoring practices across an authoring team.
Authors will find themselves manually typing standard content rather than reusing the same verbiage across multiple service documents. Document formatting and styling may vary depending on the author and who published the document leading to overall inconsistencies.
When documents need to be published and delivered in a variety of different formats, the overall styling of the document will have to be modified to deliver the desired look and feel.
Format modifications can be difficult and time consuming in standard word processors. 30-50% of a traditional author’s time is spent manually laying out the pages and overall text formatting. Due to authoring inconsistencies in verbiage and formatting, technical documentation from product to product may vary and may confuse the end consumer.
Service Content: Create, Manage, and Deliver
CREATE
MANAGE
- Manage technical content (Work Instructions) originating from multiple sources
- Ability to be included in Change process when work instructions or content needs updated
- Leverage CAD and Facility information for quicker delivery and development of content (work instructions)
- Reduce IT/IS costs and burden of maintaining multiple custom integrated applications
- Enable more efficient review process
- Reduce manual workflow and non-value-added tasks
- Reduce replication of data across multiple systems (source and delivery)
DELIVER
- Cost-effectively deliver up-to-date documentation to customers and service personnel
- Deliver through Windchill (tomorrow) and SharePoint (today) with multi-managed delivery capability
- Reduce Service Information Delivery Operations Costs
- Event driven automated publishing eliminates labor costs and multiple applications to manually layout, format and publish released product information
- Enable Engineering changes to be more efficiently integrated into product information and maintain up to date publications
- Shorten current cycle for new and updated product information distribution
Arbortext: Dynamic Authoring & Publishing Solution
PTC’s Arbortext Suite is an end-to-end, dynamic publishing solution streamlines how organizations create, manage, and deliver technical publications.
Arbortext provides the capability to define, author, illustrate, manage and deliver dynamic product information in the user’s preferred language and format.
Authors have the ability to create product-centric information which enables the delivery of contextual, up-to-date product and service information in the forms of interactive service procedures, illustrated parts lists, operator and service manuals, and product training materials.
The resulting efficiencies drive documentation quality while reducing costs and improving the ability to provide accurate, timely, accessible content that is customized to the needs of the user for improved customer satisfaction.
Arbortext offers the seamless integration that enables you to create, edit, publish and manage XML content. A content enablement system capable of facilitating the deployment of a huge range of media, translated and delivered in real time.
With Arbortext, you’ll have the confident assurance of data intelligence of one smart system. Within the complexity and demands of the global marketplace, Arbortext (powered by PTC Windchill), makes smart content management simple.
At EAC, our Product Development Information Services team helps you deliver accurate product and service information quickly and efficiently. We recognize the challenge in producing accurate technical publications on time and on schedule.
Regular Windchill monitoring and maintenance administrative activities are essential to maintaining the health of your product lifecycle management (PLM) system – this article talks about why.
Could a car go 100,000 miles without any regular maintenance? Maybe. Probably not. And when the neglect results in the engine seizing on the side of the road it will be a significantly bigger headache (and a bigger bill) than if you had kept up on the $30 oil changes.
Your Windchill PLM system is no different than the car in this analogy. Regular Windchill preventative maintenance activities are essential to maintaining the health of your product life cycle system. System maintenance keeps things running smoothly and reduces the chance of downstream failures and unforeseen expenses.
Check out the current state and the health of your Windchill system with a free Windchill System Checkup >>
Just like with any critical enterprise system – regular system monitoring, properly configuring and maintaining reports and alerts, keeping an eye on hardware, and managing licensing is all very important! Neglecting any of these can lead to unexpected Windchill system outages, data loss, and productivity loss. It also helps ensure compliance and keeps usage above board.
I’ll get off my soapbox. The take away to this point in the blog is this: proper monitoring and maintenance of your Windchill PLM system should be seen as a critical ongoing process consisting of a number of tasks and checks performed at regularly scheduled intervals.
Now let’s get into it and put the rubber to the road. This is the “How” and “What” part of the blog.
Regular PLM system maintenance and proactive monitoring of your Windchill PLM system greatly contribute to the ongoing health, performance, and availability of your Windchill system. These activities include backups, working with log files, server setup, and others. They help improve system stability and greatly simplify troubleshooting of errors.
PTC provides tools for you to use in your monitoring and maintenance activities, as well as guidance in using third-party utilities.
Here’s a slightly dated document (for Windchill 10.x) but most of the stuff still holds up – it’s called Best Practice Activities for Windchill System Monitoring and Maintenance.
You don’t need to take this on Windchill system maintenance yourself. EAC’s Alliance team is here to help to proactively maintain and monitor your Windchill system. Our dedicated Windchill System Alliance administrators can take care of all of this for you!
The Alliance Program provides PTC Windchill system administration and support services. Our Product Development System Services Team works to improve system performance, optimize server and license configurations, and maintain a stable Product Lifecycle Management (PLM) environment for your organization.
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System integration is much easier than you might think; here’s why.
The idea of linking business systems and consolidating data, also known as system and data integration, has become a major initiative for many companies – but most organizations have no idea where to start. Why? It’s an overwhelming topic! Organizations operate using any number of complex business systems. The idea of connecting everything seems hard.
We live in world that is continually being transformed by data, yet much of the data we capture is held captive in disconnected enterprise systems that often include ERP, CRM, PLM, PDM, ALM, and QMS systems to name a few. This article explains why it is much easier to successfully integrate data and systems than you think.
What is system integration and how does it work?
System integration involves linking together component subsystems ensuring those separate, specialized business systems function as a coordinated whole. You might think of system integration a way to aggregate business subsystems so all systems within a business environment cooperate together as one.
The importance of system integration
When all enterprise systems work together as one, an organization is able to obtain new levels of role-based productivity and company-wide collaboration.
By combining disparate systems that operate with their own distinct data sets, an organization can improve product quality and performance, reduce operational costs, improve response times, and increase overall value to customers. We’ve watched our customers recognize exponential returns as more systems and users come together. It’s much easier to combine and integrate systems and data than you might think and let’s talk about why.
System integration solutions exist!
The problem with integrating systems/data is not a lack of technology – great system integration solutions exist! In fact, there are numerous connectivity tools and software applications available on the market today, that can simplify and speed up system integration. Many of these connectivity tools work in real-time, between data warehouses, software applications, IoT platforms and more!
Connectivity tools, such as applications and system plugins, enable organizations to easily create an environment of integrated data and information. These environments help manage the business itself and automate many tedious back-office functions related to technology, services, and human resources.
Take product lifecycle management applications (PLM apps) for example.
PLM applications connect all system data (from systems such as ERP, CRM, PLM, PDM, ALM, QMS, & more) and easily transform that data into a single interface with instant visualization. This allows someone from purchasing to instantly access materials, inventory and any other information they might need – without disrupting certain system operators. Furthermore, chances are that a partner from one of your current enterprise systems already is or has a system integration expert that can help you integrate your enterprise systems. (but in the case that you don’t, our company EAC Product Development solutions is capable and happy to help – it is one of many areas that we specialize)
Systems Integration tools are easy to implement
Today many enterprise system platforms can multiplex the reach of information and functionality that you already have on your business and make it reachable.
The steady shift of business systems into web-based connected architectures has made it easier than ever to connect enterprise systems! As a matter of fact, enterprise systems that you’re already using are likely to already have built-in application program interface (API) capabilities.
These built in API capabilities allow applications to talk to each other, while specifying how software components should interact. It boils down to this; get the right software to leverage your system’s API capabilities and you’re on your way to integrate business systems.
System data integration platforms can be affordable
Not only are there many integration applications and tools available on market today, but many of these connectivity solutions are becoming more and more affordable.
One of the greatest benefits of system integration solutions is that they oftentimes cost only a fraction of what it would cost to implement an entirely new enterprise system to do something! And the benefits quickly outweigh the costs when your productivity levels spike!
Integration applications are easy to use:
It’s now easier and less risky than ever to use data integration tools. In fact, many integration applications are designed with the user in mind.
Today many system data integration applications incorporate extremely easy-to-use, ready out-of-the-box features and capabilities! A great example is a tool like ThingWorx, PTC Navigate, or EAC Productivity Apps. These tools are designed to quickly provide integrated access to timely relevant information.
So, what are you waiting for? It’s time to make the most out of your enterprise system data by integrating your systems.
Need help getting started? That’s what EAC Product Development Solutions is here for. It’s our job to make your system integration smooth, easy, and effortless. Let’s talk about the next steps. We would love to help you find a system integration solution that fits your organizational needs. Fill out the form to have someone from EAC contact you about integrating all of your systems, once and for all!
Communicating product data across an organization is complex. Let’s talk about how to make it easier.
Different departments gather product data from a variety of systems including Product Lifecycle Management (PLM) Systems, Enterprise Resource Planning (ERP) Systems, Manufacturing Execution systems (MES), and Quality Management Systems (QMS) and more, how do we know our organizations are making the most out of all this information?
Just think about it for a second. Our systems speak different languages, AND our departments often aim for different goals.
With an estimated 90% of the world’s data created in the last two years alone (Conner, n.d.), it’s no wonder that companies are having a hard time using it all. The IDC estimates that just 0.5% of the data companies produce is ever used. It’s time to change that.
Here are 9 Ways Your Business Will Benefit From Connecting Your Data systems.
1. Increased Usability
Data experts believe that if Fortune 1,000 companies increased the amount of data they used by just 10%, they could realize over $65 million in additional net income (Marr, 2015). Not only are these numbers huge, they also help make my case about the critical importance of data usability.
The truth is – any one specialized system is often too complex for many non-specialized roles to navigate, find, and transfer the right information. This often leaves separate departments accountable for storing and sharing uncontrolled, out of date versions of product data. It’s not because they don’t WANT to use the right information. It’s because system complexity and interdepartmental gates make it hard to consistently get the right information.
So how do we make product data more usable?
A) Consolidating product data from disparate sources into one single system.
B) Give users a way to access the system using simplified role-specific dashboards.
2. Better Data Access
The most important reason your product data shouldn’t (internally anyway) be kept secret is because product data is your company’s most valuable asset.
Not everyone who needs access to specific product information hosted in your PLM system is from your engineering department, so don’t force them to go through the same vigorous Product Lifecycle system training. Don’t make them navigate an engineer’s world one click at a time.
In order to effectively use data, our departments must have ready access to it. We must make rich product information easy to accessible for a broad set of roles.
By creating an organized system that connects all of our product data, your organization will make information easily accessible to users beyond those who have created it.
Just think of the possibilities that come from connecting multiple systems and delivering information to all departments through a single window.
3. Complete Data
Imagine an entire enterprise with access to real data, at the right time, when it’s needed.
By connecting your product lifecycle management systems with your other enterprise systems, every stakeholder within your organization can impact the value flow of product data through your organization. It also equips team members to consistently drive critical decisions with the latest, most accurate information.
4. Better Insights
Better access to data = Better insights.
Your business teams can and should demand a lot of your PLM processes and solution.
This is one of the reasons why your organization should consider integration technologies and custom front-end solutions – Such as PLM applications.
A data-driven enterprise with insights into how current products and processes can be optimized can drastically improve productivity. Doing this requires teams to have access to up-to-date, accurate product data.
5. Better Decisions
Ready access to information is especially important to any company developing products.
Users without access to the system of record resort to error-prone workarounds that can result in inaccuracies, quality problems, and waste.
Decisions made from out- of- date inaccurate data threaten product quality and delay time to market.
Providing everyone in your organization with broad visibility into the system of record will drive better, more accurate decisions. This will ultimately improve quality, reduce waste, scrap, rework, and help you meet your time to market goals.
The analytical possibilities that come with connecting your data will help users across your organization make accurate product decisions throughout the entire development process.
6. Better Products
Who doesn’t want to create better products faster?
Providing your organization with universal data access will allow your company to drastically accelerate product development.
How so?
By connecting disparate systems, you will have access to real-time data allowing you to make better product decisions.
Because your decisions and actions are now driven by up-to-date information, you will achieve a higher product quality.
7. Increased Productivity
Why waste time manually reading, entering and analyzing data? It could be automatically collected, filtered, and combined.
By collecting your product data in one system and providing a simplified role-based interface, any user within your organization can access contextual, up-to-date, real-time product information anytime they need.
I guarantee your productivity will grow when your organization is able to plan earlier with manufacturing, order materials sooner with purchasing all while your engineering team is spending less time pulling reports.
8. Increased collaboration
Using a system that provides role-based data access to stakeholders throughout your organization provides every role with an ability to quickly understand the status of a part number and how the parts fit together in a design.
This will not only help mobilize and inform the work of teams throughout the organization, but it will also help maximize the success of your product development.
Giving your team the ability to extend and connect your PLM data into the rest of your enterprise will rapidly increase the overall effectiveness of your organization.
9. Real Results
The ultimate benefit your organization will achieve by connecting your data systems stems from your ability to acquire real results.
What does that mean?
Positive results have a tendency to snowball into more and more success. Results give your organization the confidence it needs to quickly deliver value. Providing access to the right information empowers a team, department, company to reach their true potential.
We want to help your company thrive. Our EAC Productivity Apps give your organization a way to connect disparate enterprise systems and easily deliver role-based dashboards to increase user confidence and productivity.
Let’s talk about ERP and PLM, the differences, the benefits and everything you need to know in order to be successful.
Our most popular blog throughout the years has been a defining article of what the differences are between ERP, MRP, and PLM. If you want a high and fast overview of the terms read our previous blog, “ERP/MRP/PLM” – or keep on reading below for a more in-depth look at ERP vs PLM.
Oftentimes organizations wonder: Do you really need both a PLM and an ERP system? Should you, or can you, use just one enterprise system to manage all of your product information? Which system is best? An ERP (enterprise resource planning) system or a PLM (product lifecycle management) system?
We hear these questions all the time.
This article breaks down the similarities as well as the differences between ERP and PLM so you can make the best and most informed decision for your specific situation.
As an organization, it is in your best interest to use technology as a competitive advantage – therefore it’s important to understand the ins and outs of both systems.
With everyone needing to get products to market faster and more efficiently, it’s good to understand that building and sustaining brand equity is just as important as speed to market.
As your company searches for technology that will give you a competitive edge, it’s crucial that you choose the right technology to serve as the foundation for your digital transformation initiatives.
This means choosing technology that will boost your innovation efforts, fulfill your operational and strategic business goals, and help you get closer to your end customers.
While your company continuously faces tough decisions when it comes to technology investments, you may be wondering if it is better to go all-in on an ERP system or invest in a PLM solution.
After all, both ERP and PLM vendors ‘claim’ they can manage both Bill of Materials (BoMs), costs, changes, and other information related to products.
My goal is to help you learn what system or systems are best for your organization.
What is ERP and how does it work?
First, let’s breakdown what ERP is and its benefits.
ERP stands for Enterprise Resource Planning systems, software, and solutions.
One of the biggest driving factors for an enterprise-class ERP system revolves around finance and accounting. ERP systems are important because they ensure your quality products are manufactured in a timely, cost controlled manner once they have been engineered and approved.
This could be why approximately 97 percent of mid-sized companies already use an ERP application.
It’s important to also take into account that ERP solutions are considered to be one of the first software solutions to be categorized as an essential business tool. This could also be why so many organizations are already familiar with ERP.
Although there are many ERP software solutions on the market today, systems you may be familiar with might include Oracle ERP, SAP, Epicor ERP, Microsoft Dynamics AX, and a variety of others.
The fact is, ERP systems are generally built to satisfy the needs of business operations.
This means they are often used for manufacturing (such as manufacturing resource planning), human resources (HR), finance, accounting, purchasing, inventory management, order management, distribution, labor, customer service, and more.
An ERP system can take a product to market and is known for handling operational concerns such as logistics, warehousing, and inventory management.
These systems also provide vast amounts of transactional data which can be used to gauge your financial position and make informed choices about future business decisions.
What is PLM and how does it work?
PLM stands for Product Lifecycle Management software, systems, and solutions.
While ERP systems take transactional units to market, the data and information these systems use should originate in PLM.
PLM is all about the management of the process behind the product, as well as the history and collaboration that goes along with it.
Some PLM systems you may be familiar with include SAP PLM, PTC Windchill, Area PLM, Teamcenter, Siemens PLM, and more.
By adopting PLM software you can reap many rewards.
PLM solutions allow anyone involved in design, development, and manufacturing to work collaboratively with one set of comprehensive, accurate, up-to-date information.
PLM software works by supporting processes that define your brand, engage your customers, and differentiate your company’s products in the marketplace.
The unique value of PLM provides is that the software delivers a “single source of truth” about your product to anyone and everyone who has anything to do with product development.
The difference between ERP and PLM
A simple way to think about the differences between ERP and PLM is to focus on what each system was intended for, especially because both of these systems originate from very different foundations.
Product lifecycle management systems focus on planning.
Enterprise resource management systems focus on execution.
To take a deeper dive, the focus for each system influences the key and unique features that the system provides.
PLM is a collaborative planning tool for your products.
The typical users of a PLM system tend to be product designers and engineers who need to work together to figure out what a product looks like and what it should be made of.
Since PLM is about planning everything about your product, it provides capabilities around managing designs, related services, collaboration with red-lining, task management and more.
Most PLM systems even have a PDM (product documents management) system inside of them. This how they often control the history of the intellectual documentation needed to design and manufacture a product.
These systems control and manage everything from CAD (computer aided drafting) files to program, project and change management processes. A PLM system combines all this functionality and integrates it into an overall product lifecycle management process.
This is why PLM solutions have a higher impact on revenue and brand image.
ERP on the other hand is a system focused on making and executing a product. The primary user of an ERP system tends to be people who deal with manufacturing operations.
Since ERP is about execution and fulfillment, it focuses on capturing information around things such as inventory, purchases and more.
While ERP systems focus only on traditional entities such as item masters, bill of materials and dates, PLM solutions encompass all of the iterative, collaborative, and creative processes that make up the vital elements of your product’s lifecycle.
In short, both solutions are vital for a company to develop and make products as efficiently as possible.
How PLM and ERP work together
Despite sometimes being viewed as competing solutions, ERP and PLM systems work very well together.
In fact, these enterprise systems complement each other, and it is in your benefit to have both! We can help you work through a Return on Investment (ROI) analysis if you’d like. Just contact us.
So how do enterprise resource planning and product lifecycle management systems work together?
PLM software provides the single point of product truth used by ERP to manage product resources and financials.
For example, by using eBoMs (engineering bill of materials) data from your product lifecycle management system, ERP can accurately generate purchasing and inventory management records, creating a unified management of both your resources and production.
Essentially, ERP systems pick up from PLM solutions and take finalized products forward.
This means that design, development, sampling, fitting, approval, assortment planning and all other activities essential to creating great products have already been signed off by the time your products reach the ERP system.
PLM systems help define, design, and plan your product. PLM integrated to ERP allows the systems to feed relevant BoMs and file components, so your manufacturing teams can efficiently order, make, and ship your products.
In fact, combining these two software solutions has only improved end-to end business performance and has already proven to be necessary. This is why so many ERP providers have started to acquire and develop their own PLM platforms!
By using ERP and PLM together, your organization can create a powerful source of data, information, processes and workflows. It can make it easier to create and deliver products from idea generation through design to manufacturing and distribution.
Now that you have a better understanding about how PLM and ERP solutions can positively affect the profitability of your entire company, you are in a better position to understand why it is best to invest and integrate both solutions.
PLM ERP integration benefits
Oftentimes, PLM only gets associated with engineering. In fact, many people don’t even realize that the full product lifecycle management system can integrate with ERP.
Rather than considering whether or not a PLM system could complement an ERP system, you should focus on the benefits your organization will gain by integrating the two.
When used together, your organization will have unified control over your manufacturing process and here’s why.
Today, in order to stay ahead of competition it is essential to deliver the right product, on time, and under budget.
To meet these requirements your organization must shorten design time and product engineering cycles.
By using PLM and ERP systems together, you will increase collaboration throughout your entire organization. ERP and PLM work best together as they collaborate and facilitate movement throughout your organization.
Without PLM, your ERP system is likely to consume and manage inaccurate data from design and engineering. This in turn is likely to deliver minimal (if any) improvements to your business.
Only using an ERP system without a complementary PLM system puts your organization at risk of mismanagement of product changes – which could lead to instances of inaccurate financial planning.
Together, PLM and ERP enhance collaboration between engineers, operations, and suppliers as they provide a single source of product truth. This will help you to seamlessly deliver products from design concept through manufacturing and distribution.
Because these two solutions both focus on products, they help create one single version of your product truth. This helps reduce errors and guarantees that your product documents and product versions are under control.
Seamless PLM to ERP integration will enable your organization to be more agile and reactive in all business activities including traceability, cost, delivery, quality, innovation and more. It helps ease your manufacturing process and creates a more cohesive environment.
By integrating both PLM and ERP, your organization will accelerate innovation, increase productivity, improve quality, and boost your overall performance.
Our Solution: Windchill PLM System
PTC Windchill is our PLM solution that we offer to our customers – so for the 97% of you that already have an ERP system, you should consider complementing it with Windchill. A popular blog called, “What is Windchill?” distinguishes all the ins and outs of this system.
Customer Testimonial:
“Windchill and our new ERP system make it very easy to manage customizations and helps us to make sure that we have materials in-stock and on-time to meet those needs. We save about four hours per job with just the front-end BoM load and getting the information into the ERP system – which has been huge for us.” – Myron Pundt, VP of Engineering, ALM Positioners
Watch our video to learn more about ALM Positioners’ success with PTC Windchill
