What if a bartender knew exactly when one of their kegs was about to tap out just by looking at a volume meter on an app on their phones? Their bar back could switch out the keg before impatient patrons demand more. What if liquor shelves had weight sensors that measured when someone adds or removes liquor? Or an app on a phone existed that notified management when and what liquor is moved? Or better yet, a storage system that communicates with the front bar, knows which liquor is being moved, and manages inventory according to actual usage? Inventory would be a lot more accurate and there would be less time spent trying to figure out what needs to be in the next order.
When smart connectivity allows for a smoother restaurant or brewery experience, you’re most likely going to have a better time without realizing it had anything to do with the Internet of Things (IoT). For businesses, IoT solutions are creating more opportunities to connect products with the Internet. And for the average consumer, IoT solutions are creating easier access and control of products through smartphones, tablets, and desktops.
Leaders are investing in an IoT strategy as they plan the future success of their products and services. You can add smart connectivity to your products – even if you’re in the beer industry.
Here are a few industry leaders that leverage the Internet of Things to drive their success.
Deschutes Brewery
Headquartered in Bend, Oregon, Deschutes Brewery has been making craft beer since 1988. You may be familiar with their rich porter Black Butte created with hints of chocolate and coffee or their Fresh Squeezed IPA brimming with grapefruit enriched hops.
The Deschutes team partnered up with a consultant group and Microsoft last year in efforts to improve their brewing process. With a total of nine brewing phases, each phase has to be closely watched to maintain the quality of their beer. Machine learning is the application of artificial intelligence that provides systems the ability to automatically learn and improve from experience without being programmed. Deschutes has implemented machine learning and predictive analysis to automate and improve their fermentation processes. When pairing IoT sensors with the Cortana Intelligence Suite, Microsoft’s predictive learning software, the analytics tool determines the percentage of beer fermented in each batch and predicts when it’s time to switch to the next phase. The Deschutes team can now accurately schedule the nine brewing phases accordingly to ensure the quality of beer is consistent with all of their batches.
Connecting the beer tank sensors with machine learning gave Deschutes an IoT solution and allowed them to improve their brew processes. Deschutes reduced their fermentation process by 24-48 hours. They are now able to focus more time on creating new brands and maintaining the quality of the existing ones. Deschutes is looking at furthering the use of this smart, connected technology by looking into using it for preventive maintenance for their equipment so that brewers would be alerted if parts are due for service or replacement.
Buffalo Wild Wings
Buffalo Wild Wings, headquartered in Minneapolis, MN, is a popular sports bar that has an average of 24-32 beers on tap. Due to major growth of the company and being one of the top 10 fastest-growing restaurants in the U.S., BWW needed to keep up with the growing demand of their customer’s needs. The company faced two major challenges. Both challenges prompted the need to leverage technology and the Internet of Things for an improved operational efficiency.
The first challenge was that they needed to eliminate the product loss that results from comping drinks, excessive or bad pours, and generous bartenders that give beer away without entering the sale in the system. BWW implemented a system called BeerBoard that monitors beer flow data from IoT sensors in the taps to Mulesoft, an Enterprise Service Bus (ESB), where managers can compare beer output to sales information pulled from their Aloha point-of-sale systems. Restaurant managers can accurately determine whether they are running an effective beer operation with the help of the IoT solution found from linking the sensors to BWWs data management systems.
Their second challenge was managing the demand of the assortment of beers for each location all year round. BWW used BeerBoard’s new SmartBar beer management platform to switch and assign new beers corresponding to tap lines. Pour data and sales data would be captured through the platform where all BWW restaurants would have access to the reports to measure performance of each beer. The ability to gain beer preference insight brought a powerful competitive advantage to Buffalo Wild Wing’s brand and reputation.
By working with a few different companies that provided the IoT flow sensors and a software solution to manage their data, BWW started to accurately predict preferences and optimize inventory planning. The company now leverages the Internet of Things to accurately track beer consumption.
How to Bring Your Products to Life with the IoT
Race up the learning curve and find a partner that’s driven to find and implement the right IoT solution for your unique business. Make sure they have the engineering expertise necessary to bring your products to life. EAC Product Development Solutions is a company that transforms the way companies design, manufacture, connect to, and service their products. EAC is on a mission to help companies innovate, optimize, and win in the marketplace by selecting the right IoT solution — like PTC ThingWorx. With ThingWorx allows organizations to connect their products to the Internet and give customers the tools they need for easy access and control.
Ready to dive in? Our team of specialists, engineers, and developers would love to help you bring a working proof of concept to life. The demo application image below is an example of how our engineers can use ThingWorx to pull together data from many sources and deliver data to your fingertips. The demo shows how a local brewery can use the app to access plant conditions, truck tracking, order tracking, weather forecasting, collaboration, and beer tasting — all in real-time simulation.
Watch our Connect Services video to see how our engineers can connect your products with the Internet of Things!
Knowledge is power. Keep track of your data if you’re not doing it already. You’re bound to learn something from it. Better yet – apply smart connectivity to your process. Contact our Design and Engineering Services at EAC Product Development Solutions to realize your product potential and to find your IoT solution.
Download our free Connect Services Brochure to see how you connect your products to the internet for a smarter technology solution.
Are you hearing voices? If not, you should be!
Well, are you hearing voices? You know, the voices telling you how to make more money, or the whispers of how you can improve your business, or maybe they’re loud and proud notices of problems before they occur. Where would such messages of insight and prosperity come from? I’m talking about the voices of all that expensive equipment you have that keeps producing your product.
As manufacturers, we all invest heavily in the equipment, maintenance, and staff to keep it running smoothly or sometimes get it running quickly after unexpected malfunctions. What would it mean to your business if your equipment could tell you how well it’s running and if something is going to malfunction before it even happens? The ability for your equipment to ‘talk’ to you could substantially impact planning, proactive maintenance, utilization, production rates, overall equipment effectiveness (OEE), and most certainly the bottom line.
Business 101 — businesses require a solid Return on Investment (ROI). High cap ex-equipment implies the “I” and requires production to make the “R.” We all run this daily balance of scheduling maintenance, guessing what needs to be fixed, hoping everything runs right over the third shift and talking ourselves into the thought that we’re getting the most from the equipment. Taking a long look in the mirror might challenge that thought.
Considering connectivity is cheaper and ‘nearly’ everywhere, along with easier ways to stream, collect and refine data into actionable information, the realistic impact of the Industrial Internet of Things (IIoT) brings some futuristic opportunities to your desktop for implementation today.
Think About the Possibilities
What if your equipment could self-diagnose problems, predict failure timelines and prioritize maintenance based on enterprise-wide visibility to OEE, production demands and current performance?
How about leveraging Augmented Reality (AR) to peer into the heart of operating equipment for live feedback and real-time vision-based maintenance instruction holo-deck style?
What if you could view the rates and predicted issues of entire production lines from a single-pane-of-glass? Imagine viewing this with live interactive graphics, drill-down analytics, and mashups pulling data from existing silos of information.
While some of this seems like a ‘nice-to-have future state,’ rest assured, this is as real and available as it comes. It’s what can be implemented so you can start hearing voices. It’s ThingWorx. ThingWorx is a tool to enable developers such as yourself to rapidly connect, create, and deploy breakthrough applications, solutions, and experiences for the smart, connected world. Furthermore, ThingWorx Analytics enables you to uncover the true value of your smart connected manufacturing floor data. Learn from past data, understand and predict the future, and make decisions that will enhance outcomes.
If you’d like more information about connecting your products through smart manufacturing, you may find our brochure helpful.
I applaud anyone currently considering how the Internet of Things (IoT) can transform their company and their approach to competition. This is what every industrial and consumer product company should be doing right now. While helping companies through the early stages of developing IoT strategies we’ve recognized a common challenge. Teams can get lost in the excitement of enabling their first “thing” and lose focus on their long-term vision and the value they can extract from streaming data. We get it! The IoT is exciting. That is why we always coach our clients to select an IoT platform (software) that allows them to quickly and easily develop applications that present valuable, digestible information to employees and customers – whether or not a role or data stream was part of the initial strategy.
This week provided me with a front row seat to unexpected value from streaming data. While working on an IoT proof of concept for a client, my team was able to refine a data stream and deliver a new application to an audience that was not part of the initial scope of the project. The only reason we were able to create this new application without charging an additional fee is because we selected ThingWorx, a solution by PTC as the application/mashup development tool. Thingworx helps teams create new applications in minutes.
I try to spend the majority of my time working on IoT strategies and how they can transform companies and competition. My background in engineering and software development provides me with a unique view into the time spent making things smart — providing sensor networks, communication layers, and ultimately enabling heretofore unseen analytics in real-time on remote products. The project the Connect Services team and I were working on this week involved developing mashups, which stemmed from earlier strategy work and team alignment. Mashups are the collection and presentation of data from smart things and systems enabling real-time business awareness and decision-making. For this project, we had already developed storyboards for the apps that would enable core product and service differentiation. Everyone was on board and excited.
Once the proof of concept device was wired and streaming data, we saw a whole new role that would benefit from the data that was streaming. Previously, the engineers would have been left hanging and the data would have been left alone and isolated. This is because developing an extra application for ancillary roles would have taken the project well off track. Leveraging ThingWorx as our application development environment, we were able to build a concept from scratch in literally seconds. What’s really cool is that it didn’t take any code at all either, just drag, drop, save, and we were in business. The concept made sense and in literally a couple of hours (not days or weeks) we had created an entirely new app and use case for the data. We were able to refine the data in real-time and create a whole new monitoring experience. Again, this was done without coding, just simply drag and drop.
So, here’s my recommendation — make sure your IoT platform supports your IoT strategy. And what’s more, be sure the platform you select is a tool that is flexible, fast, and fun — like ThingWorx. You will likely find more and more ways to consume, refine, and benefit from the data your connected products and enterprise produce just because it’s easy to do. And this, after all, is what your IoT platform should do — it should enable your existing business initiatives and accelerate your business initiatives.
EAC Connect Services is here to help you develop your IoT strategy, build and connect your proof of concept, and select the appropriate platform. Let us be your partner in the ever-changing world of the IoT. Please let us know if we can help you transform your business and help you beat your competition.
As I was sipping on my coffee and brainstorming how to begin writing this blog, I had an epiphany. I could sit here and tell you about 6 ways to build an effective IoT strategy, I could. Or I could tell you to go to this page, and download a brochure that discusses everything I would have mentioned in this blog.
I was going to provide 6 ways you can develop an effective IoT strategy, with exclusive information detailing how EAC Connect Services can do such a thing. However, we have a brochure that does that. So, in an effort to minimize redundancy, how about you read through the brochure, dig through our IoT blogs here, and after you do that, we’ll give you a call.
The IoT is expected to drive exponential growth over the next 10 years. So much so that ‘things’ will outnumber human life. You don’t want to miss the opportunity sitting right in front of you. Join the movement. Call us – EAC Connect Services is here to help you develop your IoT strategy. Let us be your partner in the ever-changing world of the IoT.
Why bother with the Internet of Things (IoT)?
Great question! Maybe to understand your product, make a deeper connection with customers, create a new business model, increase revenue or even build a new revenue stream. Perhaps you’d like to find out what your products are doing after you sell them and figure out which features to include or remove from your next iteration. There are piles of ideas and ways to make the IoT work for you. In short, however, it depends on your initiatives — and the IoT could be just the thing you need to move your initiatives from “How are we gonna do that?” to “This is gonna be awesome!”
When considering your corporate initiatives and the IoT, I’d encourage you to integrate them rather than looking at them as separate things. At EAC, our Connect Services (the way we help customers achieve their IoT objectives) starts with strategy. You’ve got to make a connection between the motivation to have smart and connected products and your initiatives. In other words, your approach to the IoT could be the central catalyst of your initiatives. Otherwise, it’s just a fun and techy science project without clear direction.
Let’s say you’re a forward thinking company and you call yourself innovative while having a goal of improving dealer service capabilities and increasing end-customer engagement. Perhaps you could build a whole new business unit that collects data from your product in the field and distributes use and service information back to your dealers as they provide service. It could increase revenue (data/subscription sales to dealers), increase your ‘innovative edge’ as perceived by your end customers (through apps and product information) and feeds feature and performance data back into your design cycle. You could aggregate the data from your products in the field to your ERP and MRP systems and have truly integrated (connected) PLM into your business. Just for the sake of argument, this could include role-specific mobile device apps for dealers, DIY repair, data junkies and regional usage maps. We could even weave this into production and procurement roles and have data actually ‘flowing’ in several directions. Who knows where it could lead.
Ok, now back to avoiding the ‘science project.’ The key is to have a strategy — figure out why you want to be part of the IoT and then go do it. Our goal at EAC is to help companies transform the way they design, manufacture, connect to and service their products. As a part of that, we’d like to help you build your strategy, devise ‘connected things,’ and implement a facilitating platform easing the access, sharing and use of the information. This 3-legged stool is what we place our IoT strategy on — next time I’ll talk more about the ‘things’ or the ‘platform.’ For now, how can we help you build your IoT strategy? Let us know…
Imagine getting a text from your equipment in the field telling you there’s been a problem. Not too far of a stretch, right? Well, let’s take the situation a bit further. What if you get an unsolicited thank-you email from your customer who was excited about how fast their last service call went since the service rep had the right parts for the particular problem on the machine. That’s because the cloud-based machine monitoring system had automated communications between the equipment, the supply chain, the service reps truck inventory and the recent training the rep had completed for just this situation. Even further, once on site, the rep pointed an iPad at the equipment and the video displayed an augmented reality video of the machine with overlaid graphics showing both the internal geometry and streaming sensor data indicating the problem and highlighting failing parts. Here’s the kicker — when the rep clicked on the screen to see the details of the issue, a ‘how-to’ video popped up on the screen to step the rep through the repair. By the way, did I mention that the issue was predicted by a different cloud computer monitoring huge stores of data and ‘learning’ while it’s predicting issues?
Ok, so I’m not much of a science writer, but it doesn’t matter because this isn’t ‘the sci-fi of the future.’ This is today. This is what the Internet of Things looks like, and it’s both growing and accelerating. Last week, I attended LiveWorx ’15 with 2500 other like-minded professionals. This PTC Internet of Things conference had another 5000 in attendance virtually as the Boston venue had sold out locally. It was pretty obvious that the buzz continues to grow around this topic and that we’re all interested in growing and accelerating business and product development leveraging these technologies.
While some of the technology and science behind cloud computing is ground-breaking and game-changing, it’s not just about the technology. That’s why having both a business and product development strategy are just as important as integrating the technology into the products. At EAC, we’ve been developing products and helping others do the same for the last 20 years. We’re especially excited about helping companies build and execute their IoT strategy since the opportunity and impact are only limited by the imagination. We’re talking about deeper engagement with customers, reducing operating and service cost, new revenue streams, even products that tell product managers and engineers what customers want in additional functionality or how they’re using your product today. If you’re considering developing or leveraging smart and connected products as a part of your product development and business strategy, we’d love to hear from you and partner with you along the way. If you’re not planning out an IoT strategy, we should talk.
EAC Product Development Solutions is a Minnesota based company providing engineering and product development software, service and consulting to the discrete manufacturing industry. Rob is currently leading the EAC business effort related to product development for the Internet of Things. You can reach out to us and contact Rob at www.eacpds.com/eacpdtcontact.
