JR Automation, a Hitachi Group Company, leveraged EAC Productivity Apps to solve Windchill PLM frustrations, scale their business operations and improve the shop floor experiences of their engineers. Discover how JR Automation implemented PLM Apps to gain ROI, bring efficiency and clarity for builders on the manufacturing floor, and achieved scalable digital transformation.
Business Initiatives
JR Automation knew the company needed to update operational processes in order to meet and exceed customer expectations. Their goal was to reduce the time it was taking builders and engineers to manage print packages by 80%.
Additionally, they wanted to increase efficiency by 5% or more during the assembly phase. Including enhanced communication on the shop floor. As well as saving time on machine assembly and tactical coordination. As such, was estimated to be taking up 30% of a builder’s day.
Business Challenges
With an increase of workers on the shop floor, builders had no choice but to walk back and forth to shared kiosks in order to visualize and assemble designs. These complications only intensified as products became more complex. With manual error-prone operations, redline quality, and accuracy were at stake.
Similar to many other manufacturing organizations, challenges arose when it came to searching for the correct prints, managing paper booklets, and updating print designs.
Rework stemming from incorrect designs, and file management complications were growing. Also, misplaced product information (needed for closed-loop change processes) had never been greater. JR Automation was seeking a simple way for low-tech machine builders to get last-minute design changes to engineering. Ross Walters, Director of Engineering, knew that builders required a solution that was highly intuitive.
The Solution: EAC Apps
JR Automation looked at PTC ThingWorx Navigate. ThingWorx Navigate does offer a single view to multiple enterprise systems like ALM, MRP, ERP, SLM, CRM, Accounting, and PLM (Windchill). It also gives users universal access to the latest most accurate product information when they need it.
However, it was clear to JR Automation that what they really needed was a customized app that made things easier. EAC’s experts knew the solution and streamlined processes that allow builders to get drawings, CAD files, and other related documents in a single portal. With EAC Apps they could also see role-based reports and make redlines.
By providing all the information needed on a single screen, with user-friendly workflows and easy-to-submit redlines, EAC apps improved operational efficiency as well as customer satisfaction.
A Custom Solution with Major Impact
After evaluating cost, functionality, implementation time, training, and other considerations, JR Automation unveiled they would gain an ROI of $1.4 million from EAC Productivity Apps.
EAC Apps benefited JR Automation with:
- 80% efficiency increase in print management for mechanical engineers
- 60% efficiency increase in builder print management
- 60% increase in digital efficiency gains
In conclusion, JR Automation’s builders no longer need to share a kiosk. Working with EAC enabled efficiencies for more than 200 workers who use Redline Apps today. They have eliminated the need for paper, print supplies, and additional booklets saving them additional costs. EAC Apps have continued to provide benefits such as improved accuracy with customer shipment orders, product designs, onboarding, and training efficiencies.
Learn more about EAC Productivity Apps here.
Mastering change management with Windchill has its complications, but the secret is out. There’s an easier way to do change management with PTC Windchill Product Lifecycle Management software, and this new Windchill “cheat” may be what changes the game completely.
It’s true, PTC Windchill really is the best PLM software on the market, but along with its seemingly uncapped capabilities comes divine complexity.
And with complexity, well, often comes…frustration.
In a world where we can virtually have anything instantly at our fingertips, why should anyone be forced to learn and memorize an ever-changing, complex PLM system?!
Yet, it seems that in order to successfully capitalize on a PLM system and utilize all the features a company invested in – it’s almost unavoidable.
Time after time, we hear of instances involving Windchill users’ wasted time, energy, and clicks.
So, our company, EAC Product Development Solutions, thought to ourselves – how could we make PLM easier?
How could we simplify the user interface of PLM systems, such as PTC Windchill, to make a faster, easier and better user experience?
How could we do the same for change management within Windchill easier, better, and faster?
Not only did we figure out a very simple solution, but we also figured out how to make data access simple.
It’s easy to plugin, install, and most importantly – it changes the entire user experience of PTC Windchill.
It makes Windchill PLM easy to use, understand, and it provides an easier way to capitalize on all the features the complex system has.
We call our solution EAC Productivity Apps.
Essentially, we created and designed an easy PLM system plugin that transforms the complex user interface of Windchill and makes tasks such as creating change reports, requests and adding new variances easy!
Applications that make PLM faster
Although our PLM applications might not speed up a Windchill system directly, they will definitely decrease the time any users take to search for information.
With our Productivity Apps, infrequent PLM users no longer need to remember how many clicks they need to make or where they need to go to find information in Windchill.
In fact, anyone with access to the simple desktop applications can easily access any PTC Windchill Product Lifecycle Management information directly through their own simple personalized desktop screen.
This eliminates any and all time needed to train and learn a complex PLM system.
Our PLM system applications were designed to relieve and entirely combat Windchill user complications.
We built them to initially enhance enterprise-wide Windchill system adoption and usage.
So let’s talk about how our Apps really work.
Our applications plug directly into your PTC Windchill system and display a simplified desktop user experience.
They push and pull data to and from your system, helping to streamline your PLM system usage and functionality.
The accessibility for users that might only need access to information housed in Windchill, perhaps only once or twice a week, will greatly benefit from the implementation of our Apps.
By opening a simple desktop application, without any training, any user can easily navigate the interface, find any product information they need, and do so all while eliminating time and lengthened processes that the basic Windchill interface requires to complete a task.
Our PLM applications give any user the Product Lifecycle Management information they need as quickly as possible. This is exactly how PLM Apps can speed up the time it takes to accomplish a simple task!
Forget the need for PTC Windchill training
The truth is, PTC Windchill systems can be complicated, especially in instances where users are not fully trained to use the software.
This is where infrequent PLM system users oftentimes research how to do this or that within their system. If this is you, you know all too well of the valuable productivity you’ve lost when searching for answers in the system help center.
You may even run into instances where you’re skipping tasks altogether (such as creating a change report), and in fact, you may even risk doing it wrong because you’ve forgotten a few steps.
To make matters worse, you might even need to disrupt others for help.
It’s because of all these reasons and more, our Productivity Apps really can change the game.
With the simple click of a button, our Apps have the ability to alleviate several daunting steps.
Over the years, our organization has worked with hundreds of Windchill users’, allowing us to continually expand our app framework and functionality based on what our customers have told us.
After all, the technology you purchase should be working for you, not the other way around.
We have had customers say, “I want a view. I want to be able to have a guy on the shop floor and a partner both be able to see everything related to a part number. I want them to see a document, a drawing, a part, or a bill of material. etc.”
Over time, what we found our customers were looking for was really any relevant data that was associated together. They wanted their data to be completely available and, in some cases, even to download.
They were unable to easily display all the information they were looking for just by doing one, simple, quick search.
That’s when our Quick Search App was born, and it was really developed just to do that.
Quick Search provides a single easily accessible view where any user can get all the relevant product data and information they need on a simple screen. It’s even downloadable and all.
Connect disparate data from unconnected systems
Our PLM Apps even have the ability to tie together data you need from siloed, unconnected systems.
Not only do these Apps help users easily find Windchill data, pull data, and make that data easier and more accessible without great changes, but they were designed to truly tie and pull data together from other siloed enterprise systems.
They have the ability to pull data from Legacy ERP or MRP systems.
For example, you could connect to your ERP system to pull quantity, along with any other relevant information, and have all your information right at your fingertips.
Forget difficulties with change management
The truth is, many organizations face difficulties with change management, and we wanted to ‘change’ that.
How? Let’s start with how our Apps alter change management in a way that makes a difference, and more importantly, how that difference makes the process easier.
Change management becomes effortless with the ability to easily customize or configure the user interface that is built on top of the ThingWorx Navigate app.
What does that mean?
Essentially, our Apps still utilize the powerful change management workflow built within Windchill to point at all of the complex, rich data in Windchill.
The difference is, they change how data is visually displayed and how your teams work together.
Hence where the ‘productivity’ name comes in.
They provide one view into all relevant data, so your users are easily able to fill out all of their relevant change information. This is a huge benefit in comparison to having to jump back and forth between multiple screens to retrieve data or complete things inside Windchill.
By tying all necessary data into one view, not only is the user experience enhanced, but the number of clicks and picks required by a user is drastically reduced as well.
Ultimately, this is what grants your users the ability to quickly submit change requests (while it even presents the information that is needed as users fill out a simple form).
This means your team no longer has to go through the GUI or work step by step to fill out the information they need to kick-start a change request.
This is something most Windchill users don’t understand.
There are easier ways.
The best part? These ‘ways’ don’t change your system configuration, they simply sit on top of your system and re-invent the user interface to enhance the system’s abilities and most importantly, productivity.
Our applications alleviate the need for siloed departments to interrupt other disjointed departments by providing accessible data in real-time, everywhere.
Easy task management
Not only can you easily submit a change request or problem report, but you also have the ability to easily manage tasks.
Users are able to pull up a dashboard displaying the entire task force. For instance, once a change request is submitted, you have the ability to see if that change request is being analyzed.
They provide visibility and status on task completion. This helps users easily know what they need to do, and what state that task is in.
You might be thinking, “But what about the people using change management to review and approve, and complete tasks?”
No need to worry, our Apps are equipped with that functionality too.
Managers can utilize these Applications to easily see what is going on and help them understand what they might need to review.
Users can even view open tasks, complete them and even assign tasks to other users.
The functions are endless. You can do anything that involves change management, all directly within our EAC Productivity Apps. It really is a one-stop shop.
This means anyone involved in your organization’s change management process now actually has the ability to do everything they need to do, within one single app.
So yes, I guess the truth is out – there really is an app for that.
Digital transformation has become a buzzword in recent years, and for good reason. Companies that embrace digital technologies are more likely to stay ahead of the curve, differentiate themselves in the marketplace, and meet the evolving needs of their customers.
The benefits of digital transformation can be far-reaching, from improved customer experience to cost savings and increased efficiency.
In this blog, we will explore the various benefits of digital transformation, and why it is essential for companies to embrace this trend in order to remain competitive in the digital age.
What is Digital Transformation?
Digital transformation is a term used to describe the process of transforming an organization’s business model and operations through the use of digital technologies. It’s important because it can help you stay ahead of your competition, improve customer experience and attract new customers.
The benefits of digital transformation include:
- Improved customer experience: Digital transformation can help you better understand and meet the needs of your customers. With the use of data analytics and other digital tools, you can gather insights into customer behavior and preferences, and tailor your products and services accordingly.
- Increased efficiency and productivity: Digital transformation can automate many processes, reducing manual labor and freeing up staff to focus on higher-value tasks. This can lead to increased efficiency and productivity across your organization.
- Competitive advantage: By embracing digital technologies, you can stay ahead of your competitors and differentiate yourself in the marketplace. This can help you attract new customers and retain existing ones.
- Cost savings: Digital transformation can help you reduce costs by streamlining processes and eliminating unnecessary steps. This can lead to significant savings over time.
- Innovation: Digital transformation can open up new opportunities for innovation and growth. By embracing new technologies and ways of working, you can develop new products and services that better meet the needs of your customers.
See how JR Automation saved seven figures with embarking on their digital transformation journey:
Creating a Digital Transformation Roadmap
The first step to creating a digital transformation roadmap is to identify the scope of your transformation. What are you trying to achieve? What are the goals and objectives of your business? How will you measure success?
Once this has been determined, it’s time to set up a timeline for achieving those goals.
Once these steps have been completed, it’s time for action! You should now have a clear idea of what needs changing within your organization and how long it will take before those changes become visible.
Building a Digital Transformation Team
When you’re building your digital transformation team, it’s important to define roles and responsibilities. You’ll want to make sure that everyone understands their role in the process and what they are expected to do. For example, if someone is responsible for monitoring the performance of shop floor machines, they should know what the ideal OEE is of each machine, how they are going to collect that data, and how they are going to distribute it to enterprise decision makers.
It’s also important that you select team members who have complementary skillsets and experience levels. If one person has extensive knowledge of augmented reality while another knows nothing about it at all, this could lead to problems down the line when it comes time for them both to collaborate on projects together – and no one wants that!
Finally, creating a culture where collaboration happens naturally between team members will help ensure successful outcomes throughout your digital transformation project(s).
Adopting the Right Technology
The first step in digital transformation is choosing the right technology. You’ll want to consider:
Software: What are your current needs and how will they change over time? Will you need additional features or functionality?
Hardware: Do you have enough computing power and storage space for all of your data, or does it need to be scaled up or down depending on usage patterns at different times of day/year/etc.? Do you have sensors to track data that you need for production insight?
Tools: What tools do developers use to build applications on top of this platform (e.g., Creo vs. Solidworks)? How easy is it for them to integrate their code with existing systems like databases and messaging queues? Are there any security issues with using these tools – and if so, how can they be mitigated by using another tool instead (e.g., switching from MySQL database server software to Microsoft Azure).
Developing a Digital Transformation Strategy
The first step to developing a digital transformation strategy is to define the scope of the project. What are you trying to accomplish? What are your objectives, and how will you measure success?
These questions can help guide your organization through its transformation journey by setting realistic goals for both short-term wins and long-term gains.
Once you’ve defined what needs changing, it’s time for step two: defining how those changes will happen. This involves creating an action plan that includes timelines for each phase of implementation as well as resources required for each stage (e.g., time from IT staff).
Some companies may choose to tackle multiple projects simultaneously; others might choose only one area at a time depending on their resources available in terms of money/manpower/etcetera).
EAC Assessments help companies answer all those questions and how to get where they want to be.
Implementing the Digital Transformation Plan
Develop a timeline. The first step in implementing your digital transformation plan is to develop a timeline with milestones that will help you track progress.
Set goals and objectives for each milestone. Once you’ve established your milestones, it’s time to set goals and objectives for each one of them so that everyone involved knows exactly what needs to be done at any given time during the project.
Track progress regularly by reviewing dashboards or reports generated from data collected during testing phases of development projects (if applicable). It’s important not only for managers but also employees on lower levels within organizations who may not have access
Monitoring and Evaluating Performance
Monitoring and measuring performance is an important part of the digital transformation process. It allows you to identify areas where you are successful, and areas that need improvement.
Monitoring can be done using a variety of tools, including:
Data Analytics Dashboards (e.g., Thingworx Analytics)
Real-time Data Share (e.g., Windchill, EAC Productivity Apps)
Digital Twin Performance (e.g., Augmented Reality)
Adapting and Adjusting the Plan
As you progress through your digital transformation, there will be changes in the market that you need to respond to.
If a competitor introduces a new product or service, or if something happens in the industry at large, it may change how you approach your own strategy.
You might also find that your goals and objectives have changed since they were first set out; perhaps there’s been an increase in customer demand for something specific that wasn’t previously considered important enough for inclusion on the list.
The best way to handle these situations is by reviewing them regularly with other members of your team – and making sure everyone has input into decisions about how best to adjust course as needed.
Communicating the Benefits of Digital Transformation
In order to communicate the benefits of digital transformation, it’s important to understand who your stakeholders are and what they want.
If you’re working in an organization with a large number of stakeholders (such as a government agency), then there may be multiple groups that need convincing. For example:
The board wants to see results from their investment in IT infrastructure. They’ll likely be interested in metrics such as ROI and cost savings.
Executives want quick wins that will help them achieve their goals, but they also need proof that this new approach will work before they can commit time and resources to implementing it throughout the organization.
Employees want something tangible they can hold onto when explaining why this change is important for them personally (and why it matters).
Conclusion
Digital transformation is a powerful tool that can help you achieve your business goals. It’s important to remember that digital transformation is not just about implementing new technologies, but also about changing how you work and think as an organization.
Digital transformation requires commitment from everyone involved in the process – from the C-suite down through every level of your organization.
To be successful, it must be an ongoing effort rather than a one-time project or initiative. You will need to continuously innovate and improve what you’re doing if you want to stay ahead of competitors who are also pursuing digital transformation strategies.
In conclusion, digital transformation is becoming increasingly essential for companies to stay competitive and meet the needs of their customers in the digital age. However, the process of digital transformation can be complex and challenging, which is why EAC assessments can be extremely helpful.
By conducting an assessment of your organization’s current digital capabilities and identifying areas for improvement, you can develop a roadmap for digital transformation that is tailored to your specific needs and goals.
EAC assessments can help you identify gaps in your digital capabilities, streamline your processes, and develop new products and services that better meet the needs of your customers. By embracing digital transformation and leveraging the expertise of EAC assessors, you can position your company for success in the digital age.
Communicating product data across an organization is complex. Let’s talk about how to make it easier.
Different departments gather product data from a variety of systems including Product Lifecycle Management (PLM) Systems, Enterprise Resource Planning (ERP) Systems, Manufacturing Execution systems (MES), and Quality Management Systems (QMS) and more, how do we know our organizations are making the most out of all this information?
Just think about it for a second. Our systems speak different languages, AND our departments often aim for different goals.
With an estimated 90% of the world’s data created in the last two years alone (Conner, n.d.), it’s no wonder that companies are having a hard time using it all. The IDC estimates that just 0.5% of the data companies produce is ever used. It’s time to change that.
Here are 9 Ways Your Business Will Benefit From Connecting Your Data systems.
1. Increased Usability
Data experts believe that if Fortune 1,000 companies increased the amount of data they used by just 10%, they could realize over $65 million in additional net income (Marr, 2015). Not only are these numbers huge, they also help make my case about the critical importance of data usability.
The truth is – any one specialized system is often too complex for many non-specialized roles to navigate, find, and transfer the right information. This often leaves separate departments accountable for storing and sharing uncontrolled, out of date versions of product data. It’s not because they don’t WANT to use the right information. It’s because system complexity and interdepartmental gates make it hard to consistently get the right information.
So how do we make product data more usable?
A) Consolidating product data from disparate sources into one single system.
B) Give users a way to access the system using simplified role-specific dashboards.
2. Better Data Access
The most important reason your product data shouldn’t (internally anyway) be kept secret is because product data is your company’s most valuable asset.
Not everyone who needs access to specific product information hosted in your PLM system is from your engineering department, so don’t force them to go through the same vigorous Product Lifecycle system training. Don’t make them navigate an engineer’s world one click at a time.
In order to effectively use data, our departments must have ready access to it. We must make rich product information easy to accessible for a broad set of roles.
By creating an organized system that connects all of our product data, your organization will make information easily accessible to users beyond those who have created it.
Just think of the possibilities that come from connecting multiple systems and delivering information to all departments through a single window.
3. Complete Data
Imagine an entire enterprise with access to real data, at the right time, when it’s needed.
By connecting your product lifecycle management systems with your other enterprise systems, every stakeholder within your organization can impact the value flow of product data through your organization. It also equips team members to consistently drive critical decisions with the latest, most accurate information.
4. Better Insights
Better access to data = Better insights.
Your business teams can and should demand a lot of your PLM processes and solution.
This is one of the reasons why your organization should consider integration technologies and custom front-end solutions – Such as PLM applications.
A data-driven enterprise with insights into how current products and processes can be optimized can drastically improve productivity. Doing this requires teams to have access to up-to-date, accurate product data.
5. Better Decisions
Ready access to information is especially important to any company developing products.
Users without access to the system of record resort to error-prone workarounds that can result in inaccuracies, quality problems, and waste.
Decisions made from out- of- date inaccurate data threaten product quality and delay time to market.
Providing everyone in your organization with broad visibility into the system of record will drive better, more accurate decisions. This will ultimately improve quality, reduce waste, scrap, rework, and help you meet your time to market goals.
The analytical possibilities that come with connecting your data will help users across your organization make accurate product decisions throughout the entire development process.
6. Better Products
Who doesn’t want to create better products faster?
Providing your organization with universal data access will allow your company to drastically accelerate product development.
How so?
By connecting disparate systems, you will have access to real-time data allowing you to make better product decisions.
Because your decisions and actions are now driven by up-to-date information, you will achieve a higher product quality.
7. Increased Productivity
Why waste time manually reading, entering and analyzing data? It could be automatically collected, filtered, and combined.
By collecting your product data in one system and providing a simplified role-based interface, any user within your organization can access contextual, up-to-date, real-time product information anytime they need.
I guarantee your productivity will grow when your organization is able to plan earlier with manufacturing, order materials sooner with purchasing all while your engineering team is spending less time pulling reports.
8. Increased collaboration
Using a system that provides role-based data access to stakeholders throughout your organization provides every role with an ability to quickly understand the status of a part number and how the parts fit together in a design.
This will not only help mobilize and inform the work of teams throughout the organization, but it will also help maximize the success of your product development.
Giving your team the ability to extend and connect your PLM data into the rest of your enterprise will rapidly increase the overall effectiveness of your organization.
9. Real Results
The ultimate benefit your organization will achieve by connecting your data systems stems from your ability to acquire real results.
What does that mean?
Positive results have a tendency to snowball into more and more success. Results give your organization the confidence it needs to quickly deliver value. Providing access to the right information empowers a team, department, company to reach their true potential.
We want to help your company thrive. Our EAC Productivity Apps give your organization a way to connect disparate enterprise systems and easily deliver role-based dashboards to increase user confidence and productivity.