In preparation for the LiveWorx 2017 conference in Boston an amazing team of EAC, PTC, and RCR folks worked to create an entirely new experience for NASCAR fans. The experience was unveiled at the entrance of the Xtropolis exhibit hall floor and allowed LiveWorx attendees to interact with an actual RCR race vehicle using augmented reality (AR). The experience wowed show sponsors and attendees alike.
Racing provides many traditional experiences; the race track, the stands, concessions, meet and greets, etc. You may get to
see a car from a few feet away, but rarely will anyone get a chance to see inside a car or what’s beneath the sheetmetal. Our development team created four ThingWorx View “experiences” for people. Each one allows them to interact with a different part of the car in a different way using nothing but their smart phone or table and the ThingWorx View app that is available for free on both the Apple App Store and Google PlayStore.
In the picture below you will see one example. On an iPad we are able to scan a ThingMark and launch an AR video that shows the fuel system and how a car is fueled.
Another experience lets a viewer watch the official tire change process. It’s really cool stuff.
Moving to the other side of the car lets you see the roll cage structure and displays some really interesting facts and information across the top of the screen.
EAC, RCR, and PTC are using technology, available now, to engage customers and fans in an entirely new way. Let us know if you’d like to know more about how AR and the IoT can transform the way your internal and external customers engage with your products.
The Internet of Things (IoT) poses unique challenges when it comes to protecting smart, connected devices. If devices are hacked, they could cause serious problems. It’s critical to understand what these challenges are and how you can overcome them. A secure IoT solution requires complete collaboration among the infrastructure, platform, developer, and device controller.
Some of the security challenges the IoT faces include user management in the cloud, device variety, and application vulnerability.
User Management in the Cloud
Cloud permissions are typically granted to one human using one application, there are firm boundaries around the authentication and authorization processes. When the IoT is in the cloud as well, devices can authenticate themselves as a human or on behalf of a human. This means a much more complex permission process as well as a trust model must be put in place to maintain security.
A big difference between the cloud and the IoT is that the IoT (typically) has more devices than the cloud. For a hacker to do serious damage, they don’t need to penetrate all of the devices, just a small number of them or even a single weakly protected device.
Variety of Devices
The varying types of smart, connected devices present immense opportunity for damage if a hacker successfully overtakes them. Organizations must ensure their devices and applications are secure from attackers even with knowledge of IoT operations.
Researchers have found they have could interfere with driving an automobile, the functionality of a pacemaker, and even changing the position of rifle’s aim. Your device security is critical.
Application Vulnerabilities
Hackers could go as far as gaining instant access to high-level IoT deployments. They can do this by targeting security weaknesses in the firmware and/or applications running on embedded systems. If your IoT implementation is not properly managed, a compromise of a single device could compromise your entire system.
Environments where devices are deployed through other organization’s networks are especially important. Your organization’s ability to lessen security issues among devices will decrease if you lose control leaving your applications vulnerable.
Now that you’ve read through some of the security challenges the IoT faces, you may want to take a moment and continue reading to learn how to protect your digital data, as well as security best practices: authenticate, authorize, and audit. Security risks associated with the IoT are growing, but you can take preventative action to ensure the security of your IoT devices and deployments.
Rob Black, CISSP Senior Director of Product Management at PTC wrote the White Paper, “Protecting smart devices and applications throughout the IoT ecosystem,” where he reviews IoT security best practices. You can read it here.
In my last blog, Hearing Voices Through Connected Manufacturing & Machine Learning I tried to convey how expensive manufacturing equipment could (and should) be telling you how it’s performing and if it’s going to malfunction. While it seems futuristic and expensive, I’ll attempt to dispel both challenges in this post.
One starting point is the reality of the Internet of Things (IoT) and its impact on manufacturing is recognized by major governments across the globe. It’s referred to as ‘Smart Nation’ in Singapore, ‘Made in China 2025’ in China, ‘Industries 4.0’ in Germany, and generally as the Industrial Internet of Things (IIoT) by various industry leading organizations in the United States.
Regardless of what the governing bodies are doing, we’re in business to make money.
How can you do that?
Use the IIoT and all that it can do to achieve your business initiatives.
That’s when some new compelling or wiz-bang approach to things can actually make sense (or cents). What I mean is this, don’t treat the IIoT as something new or as a separate initiative. Rather, embrace the technology for what it is and how it can propel your existing business initiatives.
The ideals of my previous blog, preventive maintenance, enterprise monitoring, and increased ROI are probably already on your visions and strategy hit-list for making more money. These are exactly the core business initiatives that are possible. When these are being met, the feeling of work being ‘expensive’ shifts to understanding the value of smart, connected operations. This comes from connected systems and equipment flowing data from previously disparate systems into a data refinery directly connecting operational metrics to core business initiatives in real-time. Then you can focus on the value.
Move forward into what’s current and available if you’ve been sitting for a while.
As for this being ‘futuristic,’ well I guess you could say it is, but it’s more focused on moving forward. This is fundamentally about transforming the way you design, manufacture, connect to, and service your products. It’s a major shift into the future.
It’s not about unobtainable science-fiction — rather its attainable with modern equipment and easy add-ons to old equipment. This is enabled even further through easy access to high volume scalable process computer systems in the cloud and at the edge. It’s even become expected in newer equipment.
The advent of IoT Platforms like PTC’s ThingWorx has created systems that address all aspects of the IoT stack and support smooth and complete implementation. Starting with Industrial Connectivity to accelerate the connection of existing equipment into a central hub, you can rapidly bring equipment into the ‘connected’ state by feeding the ability to give your equipment a voice. A scalable and flexible environment for creating applications and role-centric mashups of refined information comes together in ThingWorx Foundation. Augmented Reality runs right through this system as well as predictive analytics in ThingWorx Analytics. ThingWorx Analytics are available to turn these concepts into reality and truly give the equipment in your operation a voice.
So, are you hearing voices yet? Or maybe wishing that you did? We’d love to help make this happen — whether it is through connecting the dots related to strategy, providing technology, implementing it, or even helping to retro-fit existing equipment so it can speak, let us hear your voice and we’ll help give your operation a voice as well.
If you’d like more information about connecting your products through smart manufacturing, you may find our brochure helpful.
Are you hearing voices? If not, you should be!
Well, are you hearing voices? You know, the voices telling you how to make more money, or the whispers of how you can improve your business, or maybe they’re loud and proud notices of problems before they occur. Where would such messages of insight and prosperity come from? I’m talking about the voices of all that expensive equipment you have that keeps producing your product.
As manufacturers, we all invest heavily in the equipment, maintenance, and staff to keep it running smoothly or sometimes get it running quickly after unexpected malfunctions. What would it mean to your business if your equipment could tell you how well it’s running and if something is going to malfunction before it even happens? The ability for your equipment to ‘talk’ to you could substantially impact planning, proactive maintenance, utilization, production rates, overall equipment effectiveness (OEE), and most certainly the bottom line.
Business 101 — businesses require a solid Return on Investment (ROI). High cap ex-equipment implies the “I” and requires production to make the “R.” We all run this daily balance of scheduling maintenance, guessing what needs to be fixed, hoping everything runs right over the third shift and talking ourselves into the thought that we’re getting the most from the equipment. Taking a long look in the mirror might challenge that thought.
Considering connectivity is cheaper and ‘nearly’ everywhere, along with easier ways to stream, collect and refine data into actionable information, the realistic impact of the Industrial Internet of Things (IIoT) brings some futuristic opportunities to your desktop for implementation today.
Think About the Possibilities
What if your equipment could self-diagnose problems, predict failure timelines and prioritize maintenance based on enterprise-wide visibility to OEE, production demands and current performance?
How about leveraging Augmented Reality (AR) to peer into the heart of operating equipment for live feedback and real-time vision-based maintenance instruction holo-deck style?
What if you could view the rates and predicted issues of entire production lines from a single-pane-of-glass? Imagine viewing this with live interactive graphics, drill-down analytics, and mashups pulling data from existing silos of information.
While some of this seems like a ‘nice-to-have future state,’ rest assured, this is as real and available as it comes. It’s what can be implemented so you can start hearing voices. It’s ThingWorx. ThingWorx is a tool to enable developers such as yourself to rapidly connect, create, and deploy breakthrough applications, solutions, and experiences for the smart, connected world. Furthermore, ThingWorx Analytics enables you to uncover the true value of your smart connected manufacturing floor data. Learn from past data, understand and predict the future, and make decisions that will enhance outcomes.
If you’d like more information about connecting your products through smart manufacturing, you may find our brochure helpful.
I applaud anyone currently considering how the Internet of Things (IoT) can transform their company and their approach to competition. This is what every industrial and consumer product company should be doing right now. While helping companies through the early stages of developing IoT strategies we’ve recognized a common challenge. Teams can get lost in the excitement of enabling their first “thing” and lose focus on their long-term vision and the value they can extract from streaming data. We get it! The IoT is exciting. That is why we always coach our clients to select an IoT platform (software) that allows them to quickly and easily develop applications that present valuable, digestible information to employees and customers – whether or not a role or data stream was part of the initial strategy.
This week provided me with a front row seat to unexpected value from streaming data. While working on an IoT proof of concept for a client, my team was able to refine a data stream and deliver a new application to an audience that was not part of the initial scope of the project. The only reason we were able to create this new application without charging an additional fee is because we selected ThingWorx, a solution by PTC as the application/mashup development tool. Thingworx helps teams create new applications in minutes.
I try to spend the majority of my time working on IoT strategies and how they can transform companies and competition. My background in engineering and software development provides me with a unique view into the time spent making things smart — providing sensor networks, communication layers, and ultimately enabling heretofore unseen analytics in real-time on remote products. The project the Connect Services team and I were working on this week involved developing mashups, which stemmed from earlier strategy work and team alignment. Mashups are the collection and presentation of data from smart things and systems enabling real-time business awareness and decision-making. For this project, we had already developed storyboards for the apps that would enable core product and service differentiation. Everyone was on board and excited.
Once the proof of concept device was wired and streaming data, we saw a whole new role that would benefit from the data that was streaming. Previously, the engineers would have been left hanging and the data would have been left alone and isolated. This is because developing an extra application for ancillary roles would have taken the project well off track. Leveraging ThingWorx as our application development environment, we were able to build a concept from scratch in literally seconds. What’s really cool is that it didn’t take any code at all either, just drag, drop, save, and we were in business. The concept made sense and in literally a couple of hours (not days or weeks) we had created an entirely new app and use case for the data. We were able to refine the data in real-time and create a whole new monitoring experience. Again, this was done without coding, just simply drag and drop.
So, here’s my recommendation — make sure your IoT platform supports your IoT strategy. And what’s more, be sure the platform you select is a tool that is flexible, fast, and fun — like ThingWorx. You will likely find more and more ways to consume, refine, and benefit from the data your connected products and enterprise produce just because it’s easy to do. And this, after all, is what your IoT platform should do — it should enable your existing business initiatives and accelerate your business initiatives.
EAC Connect Services is here to help you develop your IoT strategy, build and connect your proof of concept, and select the appropriate platform. Let us be your partner in the ever-changing world of the IoT. Please let us know if we can help you transform your business and help you beat your competition.
As I was sipping on my coffee and brainstorming how to begin writing this blog, I had an epiphany. I could sit here and tell you about 6 ways to build an effective IoT strategy, I could. Or I could tell you to go to this page, and download a brochure that discusses everything I would have mentioned in this blog.
I was going to provide 6 ways you can develop an effective IoT strategy, with exclusive information detailing how EAC Connect Services can do such a thing. However, we have a brochure that does that. So, in an effort to minimize redundancy, how about you read through the brochure, dig through our IoT blogs here, and after you do that, we’ll give you a call.
The IoT is expected to drive exponential growth over the next 10 years. So much so that ‘things’ will outnumber human life. You don’t want to miss the opportunity sitting right in front of you. Join the movement. Call us – EAC Connect Services is here to help you develop your IoT strategy. Let us be your partner in the ever-changing world of the IoT.