It is not too bold to say the Internet of Things (IoT) is just about everywhere. Some even say that IoT will have a greater impact on business and productivity than the introduction of the Internet itself.
Whether you embrace it or attempt to look past it, the wave of IoT has already started disrupting many industries.
So what exactly is the Internet of Things? Well, if you haven’t read the HBR article by Michael Porter and Jim Heppelmann, I encourage you to do so.
I am referring to the concept that our physical and digital worlds, in which we have always compartmentalized into separate realities, have begun to converge into a single new reality.
This new reality with the IoT has started to change the way we do business.
Our strategies have begun to take our physical products, parts components and factories, and connect them to our digital systems.
This has allowed us to collect data, analytics, performance measures and much more.
Although there is so much that you can learn about IoT, Here are 10 things you need to know about the Internet of Things.
1. IoT Can Fuel Your Existing Business Initiatives
The Internet Things should not be thought about as something separate and distinct from your business strategy, but rather as an opportunity filled with unlimited capabilities.
This revelation could possibly be the exact catalyst needed to meet your existing business initiatives.
No matter what your business is specifically looking to achieve, IoT can be a real game-changer.
Some businesses have used smart connected operations to discover efficiencies while reducing risk.
Others have integrated smart connected products by modifying and creating new assets and services to increase revenue.
I have also seen companies incorporate smart connected solutions to quickly bring products and services to the market.
Despite your industry, an IoT strategy can be shaped to help fuel your existing initiatives.
2. Everyone Over Designs
Moving from IoT strategy to value is complex.
There are lots of distractions and rabbit holes to go down.
Achieving your IoT initiatives requires focus.
By this, I am referring to the importance of strategically mapping out the innovation that you are looking to drive.
Before deploying an IoT strategy, make sure to ask yourself if the concepts you are looking to implement match to the strategies you are pursuing.
3. There Is No Time Like The Present
Don’t over think it, just get started.
Your company has a chance to take part in one of the greatest economic value adding opportunities of a lifetime.
This is your chance to embrace change and see all it has to offer.
Companies that are able to identify the opportunities and quickly bring to market solutions with IoT will be the leaders of decades to come.
4. Think Wrap/Extend, Not Rip/Replace When it Comes to the Internet of Things
The idea behind integrating the IoT into your business strategy should evolve around bettering your processes, not replacing what you have done so far.
This is your time to pro-actively use the IoT to drive growth and optimize your current business operations.
5. The IoT Stack is a Huge Help
The IoT stack is a handy way to break down any IoT project into manageable chunks. Think about it this way.
Before adopting innovative technologies your company must establish frameworks, protocols, and standards that are consistent with your business strategy.
Your framework should revolve around the problems your business is looking to solve.
By breaking down your IoT solution into 5 layers you can better understand the business technology tradeoffs that are needed at each level and the system as a whole.
6. Zealots and Laggards Are Everywhere. Beware.
It’s easy to get distracted by the daily grind and to put off getting started.
Change is a scary thing for all of us, so it’s easy to procrastinate.
Doing nothing is one of the biggest threats when it comes to the Internet of Things.
The reality is, big change is what can define success.
Don’t let your company develop a reputation as a technical laggard in the IoT arena.
7. Avoid The Simple Small Tool Sets
If you’ve ever heard the saying “go big or go home”, it defiantly applies to an IoT strategy.
So often I see companies who are hesitant to make a big change, resorting to small easy to adapt ideas.
If your company wants to see real results, you must avoid wasting your time on the small and simple projects.
Running test pilots to assess potential value is not how you will reach your real strategic initiatives.
To see change, you must make a change. This is when you need to roll up your sleeves and make a connection to your real business issues.
8. The Control Engineers Are The Key to Success
On IoT projects, get to the Controls engineer — this is who has the keys to unlock the room or path to data that might already exist.
Who is your control engineer? This is the person that brings together disparate systems within your network.
A good control engineer knows how to design, develop, and implement the systems that will control your specified applications, networks and machines.
9. IoT is a Big Concept and Many Have Different Views
After introducing the concept of the Internet of Things to many different companies; it has become apparent there are many diverse views of IOT along with its purpose and benefit.
It’s important to remember that two people who seem to differ on the topic of IoT may simply be looking at opposite sides of the same spectrum.
IoT solutions offer limitless capabilities that can easily be tailored to your specific business needs.
This means what IoT can offer for your business, may be completely different than the purpose and benefit it can offer for another.
10. There Is Always a Way To Do Something with IOT
The Internet of Things can be applied to just about every business strategy that exists; it’s just a matter of working at it.
For example, IoT has been used for the complex systems of products like John Deer’s Farmsight to optimize the farm, to simple examples like the Babilat tennis racket that provides data about a player’s performance.
Device connectivity and data analytics enable a closed-loop, real-time digital thread that can connect your people, systems, and equipment across the entire supply chain.
With the rapid creation and developments of new IoT applications, any organization can connect, manage, and optimize complex sets of disparate systems.
See how IoT goes beyond connecting products and has expanded to enable manufacturing and service processes by reading these case studies from PTC.
When it comes to IoT, there is always a way to do something.
What if a bartender knew exactly when one of their kegs was about to tap out just by looking at a volume meter on an app on their phones? Their bar back could switch out the keg before impatient patrons demand more. What if liquor shelves had weight sensors that measured when someone adds or removes liquor? Or an app on a phone existed that notified management when and what liquor is moved? Or better yet, a storage system that communicates with the front bar, knows which liquor is being moved, and manages inventory according to actual usage? Inventory would be a lot more accurate and there would be less time spent trying to figure out what needs to be in the next order.
When smart connectivity allows for a smoother restaurant or brewery experience, you’re most likely going to have a better time without realizing it had anything to do with the Internet of Things (IoT). For businesses, IoT solutions are creating more opportunities to connect products with the Internet. And for the average consumer, IoT solutions are creating easier access and control of products through smartphones, tablets, and desktops.
Leaders are investing in an IoT strategy as they plan the future success of their products and services. You can add smart connectivity to your products – even if you’re in the beer industry.
Here are a few industry leaders that leverage the Internet of Things to drive their success.
Deschutes Brewery
Headquartered in Bend, Oregon, Deschutes Brewery has been making craft beer since 1988. You may be familiar with their rich porter Black Butte created with hints of chocolate and coffee or their Fresh Squeezed IPA brimming with grapefruit enriched hops.
The Deschutes team partnered up with a consultant group and Microsoft last year in efforts to improve their brewing process. With a total of nine brewing phases, each phase has to be closely watched to maintain the quality of their beer. Machine learning is the application of artificial intelligence that provides systems the ability to automatically learn and improve from experience without being programmed. Deschutes has implemented machine learning and predictive analysis to automate and improve their fermentation processes. When pairing IoT sensors with the Cortana Intelligence Suite, Microsoft’s predictive learning software, the analytics tool determines the percentage of beer fermented in each batch and predicts when it’s time to switch to the next phase. The Deschutes team can now accurately schedule the nine brewing phases accordingly to ensure the quality of beer is consistent with all of their batches.
Connecting the beer tank sensors with machine learning gave Deschutes an IoT solution and allowed them to improve their brew processes. Deschutes reduced their fermentation process by 24-48 hours. They are now able to focus more time on creating new brands and maintaining the quality of the existing ones. Deschutes is looking at furthering the use of this smart, connected technology by looking into using it for preventive maintenance for their equipment so that brewers would be alerted if parts are due for service or replacement.
Buffalo Wild Wings
Buffalo Wild Wings, headquartered in Minneapolis, MN, is a popular sports bar that has an average of 24-32 beers on tap. Due to major growth of the company and being one of the top 10 fastest-growing restaurants in the U.S., BWW needed to keep up with the growing demand of their customer’s needs. The company faced two major challenges. Both challenges prompted the need to leverage technology and the Internet of Things for an improved operational efficiency.
The first challenge was that they needed to eliminate the product loss that results from comping drinks, excessive or bad pours, and generous bartenders that give beer away without entering the sale in the system. BWW implemented a system called BeerBoard that monitors beer flow data from IoT sensors in the taps to Mulesoft, an Enterprise Service Bus (ESB), where managers can compare beer output to sales information pulled from their Aloha point-of-sale systems. Restaurant managers can accurately determine whether they are running an effective beer operation with the help of the IoT solution found from linking the sensors to BWWs data management systems.
Their second challenge was managing the demand of the assortment of beers for each location all year round. BWW used BeerBoard’s new SmartBar beer management platform to switch and assign new beers corresponding to tap lines. Pour data and sales data would be captured through the platform where all BWW restaurants would have access to the reports to measure performance of each beer. The ability to gain beer preference insight brought a powerful competitive advantage to Buffalo Wild Wing’s brand and reputation.
By working with a few different companies that provided the IoT flow sensors and a software solution to manage their data, BWW started to accurately predict preferences and optimize inventory planning. The company now leverages the Internet of Things to accurately track beer consumption.
How to Bring Your Products to Life with the IoT
Race up the learning curve and find a partner that’s driven to find and implement the right IoT solution for your unique business. Make sure they have the engineering expertise necessary to bring your products to life. EAC Product Development Solutions is a company that transforms the way companies design, manufacture, connect to, and service their products. EAC is on a mission to help companies innovate, optimize, and win in the marketplace by selecting the right IoT solution — like PTC ThingWorx. With ThingWorx allows organizations to connect their products to the Internet and give customers the tools they need for easy access and control.
Ready to dive in? Our team of specialists, engineers, and developers would love to help you bring a working proof of concept to life. The demo application image below is an example of how our engineers can use ThingWorx to pull together data from many sources and deliver data to your fingertips. The demo shows how a local brewery can use the app to access plant conditions, truck tracking, order tracking, weather forecasting, collaboration, and beer tasting — all in real-time simulation.
Watch our Connect Services video to see how our engineers can connect your products with the Internet of Things!
Knowledge is power. Keep track of your data if you’re not doing it already. You’re bound to learn something from it. Better yet – apply smart connectivity to your process. Contact our Design and Engineering Services at EAC Product Development Solutions to realize your product potential and to find your IoT solution.
Download our free Connect Services Brochure to see how you connect your products to the internet for a smarter technology solution.
In preparation for the LiveWorx 2017 conference in Boston an amazing team of EAC, PTC, and RCR folks worked to create an entirely new experience for NASCAR fans. The experience was unveiled at the entrance of the Xtropolis exhibit hall floor and allowed LiveWorx attendees to interact with an actual RCR race vehicle using augmented reality (AR). The experience wowed show sponsors and attendees alike.
Racing provides many traditional experiences; the race track, the stands, concessions, meet and greets, etc. You may get to
see a car from a few feet away, but rarely will anyone get a chance to see inside a car or what’s beneath the sheetmetal. Our development team created four ThingWorx View “experiences” for people. Each one allows them to interact with a different part of the car in a different way using nothing but their smart phone or table and the ThingWorx View app that is available for free on both the Apple App Store and Google PlayStore.
In the picture below you will see one example. On an iPad we are able to scan a ThingMark and launch an AR video that shows the fuel system and how a car is fueled.
Another experience lets a viewer watch the official tire change process. It’s really cool stuff.
Moving to the other side of the car lets you see the roll cage structure and displays some really interesting facts and information across the top of the screen.
EAC, RCR, and PTC are using technology, available now, to engage customers and fans in an entirely new way. Let us know if you’d like to know more about how AR and the IoT can transform the way your internal and external customers engage with your products.
The Internet of Things (IoT) poses unique challenges when it comes to protecting smart, connected devices. If devices are hacked, they could cause serious problems. It’s critical to understand what these challenges are and how you can overcome them. A secure IoT solution requires complete collaboration among the infrastructure, platform, developer, and device controller.
Some of the security challenges the IoT faces include user management in the cloud, device variety, and application vulnerability.
User Management in the Cloud
Cloud permissions are typically granted to one human using one application, there are firm boundaries around the authentication and authorization processes. When the IoT is in the cloud as well, devices can authenticate themselves as a human or on behalf of a human. This means a much more complex permission process as well as a trust model must be put in place to maintain security.
A big difference between the cloud and the IoT is that the IoT (typically) has more devices than the cloud. For a hacker to do serious damage, they don’t need to penetrate all of the devices, just a small number of them or even a single weakly protected device.
Variety of Devices
The varying types of smart, connected devices present immense opportunity for damage if a hacker successfully overtakes them. Organizations must ensure their devices and applications are secure from attackers even with knowledge of IoT operations.
Researchers have found they have could interfere with driving an automobile, the functionality of a pacemaker, and even changing the position of rifle’s aim. Your device security is critical.
Application Vulnerabilities
Hackers could go as far as gaining instant access to high-level IoT deployments. They can do this by targeting security weaknesses in the firmware and/or applications running on embedded systems. If your IoT implementation is not properly managed, a compromise of a single device could compromise your entire system.
Environments where devices are deployed through other organization’s networks are especially important. Your organization’s ability to lessen security issues among devices will decrease if you lose control leaving your applications vulnerable.
Now that you’ve read through some of the security challenges the IoT faces, you may want to take a moment and continue reading to learn how to protect your digital data, as well as security best practices: authenticate, authorize, and audit. Security risks associated with the IoT are growing, but you can take preventative action to ensure the security of your IoT devices and deployments.
Rob Black, CISSP Senior Director of Product Management at PTC wrote the White Paper, “Protecting smart devices and applications throughout the IoT ecosystem,” where he reviews IoT security best practices. You can read it here.
In my last blog, Hearing Voices Through Connected Manufacturing & Machine Learning I tried to convey how expensive manufacturing equipment could (and should) be telling you how it’s performing and if it’s going to malfunction. While it seems futuristic and expensive, I’ll attempt to dispel both challenges in this post.
One starting point is the reality of the Internet of Things (IoT) and its impact on manufacturing is recognized by major governments across the globe. It’s referred to as ‘Smart Nation’ in Singapore, ‘Made in China 2025’ in China, ‘Industries 4.0’ in Germany, and generally as the Industrial Internet of Things (IIoT) by various industry leading organizations in the United States.
Regardless of what the governing bodies are doing, we’re in business to make money.
How can you do that?
Use the IIoT and all that it can do to achieve your business initiatives.
That’s when some new compelling or wiz-bang approach to things can actually make sense (or cents). What I mean is this, don’t treat the IIoT as something new or as a separate initiative. Rather, embrace the technology for what it is and how it can propel your existing business initiatives.
The ideals of my previous blog, preventive maintenance, enterprise monitoring, and increased ROI are probably already on your visions and strategy hit-list for making more money. These are exactly the core business initiatives that are possible. When these are being met, the feeling of work being ‘expensive’ shifts to understanding the value of smart, connected operations. This comes from connected systems and equipment flowing data from previously disparate systems into a data refinery directly connecting operational metrics to core business initiatives in real-time. Then you can focus on the value.
Move forward into what’s current and available if you’ve been sitting for a while.
As for this being ‘futuristic,’ well I guess you could say it is, but it’s more focused on moving forward. This is fundamentally about transforming the way you design, manufacture, connect to, and service your products. It’s a major shift into the future.
It’s not about unobtainable science-fiction — rather its attainable with modern equipment and easy add-ons to old equipment. This is enabled even further through easy access to high volume scalable process computer systems in the cloud and at the edge. It’s even become expected in newer equipment.
The advent of IoT Platforms like PTC’s ThingWorx has created systems that address all aspects of the IoT stack and support smooth and complete implementation. Starting with Industrial Connectivity to accelerate the connection of existing equipment into a central hub, you can rapidly bring equipment into the ‘connected’ state by feeding the ability to give your equipment a voice. A scalable and flexible environment for creating applications and role-centric mashups of refined information comes together in ThingWorx Foundation. Augmented Reality runs right through this system as well as predictive analytics in ThingWorx Analytics. ThingWorx Analytics are available to turn these concepts into reality and truly give the equipment in your operation a voice.
So, are you hearing voices yet? Or maybe wishing that you did? We’d love to help make this happen — whether it is through connecting the dots related to strategy, providing technology, implementing it, or even helping to retro-fit existing equipment so it can speak, let us hear your voice and we’ll help give your operation a voice as well.
If you’d like more information about connecting your products through smart manufacturing, you may find our brochure helpful.
Are you hearing voices? If not, you should be!
Well, are you hearing voices? You know, the voices telling you how to make more money, or the whispers of how you can improve your business, or maybe they’re loud and proud notices of problems before they occur. Where would such messages of insight and prosperity come from? I’m talking about the voices of all that expensive equipment you have that keeps producing your product.
As manufacturers, we all invest heavily in the equipment, maintenance, and staff to keep it running smoothly or sometimes get it running quickly after unexpected malfunctions. What would it mean to your business if your equipment could tell you how well it’s running and if something is going to malfunction before it even happens? The ability for your equipment to ‘talk’ to you could substantially impact planning, proactive maintenance, utilization, production rates, overall equipment effectiveness (OEE), and most certainly the bottom line.
Business 101 — businesses require a solid Return on Investment (ROI). High cap ex-equipment implies the “I” and requires production to make the “R.” We all run this daily balance of scheduling maintenance, guessing what needs to be fixed, hoping everything runs right over the third shift and talking ourselves into the thought that we’re getting the most from the equipment. Taking a long look in the mirror might challenge that thought.
Considering connectivity is cheaper and ‘nearly’ everywhere, along with easier ways to stream, collect and refine data into actionable information, the realistic impact of the Industrial Internet of Things (IIoT) brings some futuristic opportunities to your desktop for implementation today.
Think About the Possibilities
What if your equipment could self-diagnose problems, predict failure timelines and prioritize maintenance based on enterprise-wide visibility to OEE, production demands and current performance?
How about leveraging Augmented Reality (AR) to peer into the heart of operating equipment for live feedback and real-time vision-based maintenance instruction holo-deck style?
What if you could view the rates and predicted issues of entire production lines from a single-pane-of-glass? Imagine viewing this with live interactive graphics, drill-down analytics, and mashups pulling data from existing silos of information.
While some of this seems like a ‘nice-to-have future state,’ rest assured, this is as real and available as it comes. It’s what can be implemented so you can start hearing voices. It’s ThingWorx. ThingWorx is a tool to enable developers such as yourself to rapidly connect, create, and deploy breakthrough applications, solutions, and experiences for the smart, connected world. Furthermore, ThingWorx Analytics enables you to uncover the true value of your smart connected manufacturing floor data. Learn from past data, understand and predict the future, and make decisions that will enhance outcomes.
If you’d like more information about connecting your products through smart manufacturing, you may find our brochure helpful.
