It’s no surprise that product data is your organization’s most valuable asset. Product data gives the employees within your organization the key to their own day-to-day success. Most enterprise software tools are inaccessible to a broad range of users due to costly licensing, extensive training, and the time it takes to personalize the data for various roles throughout an organization.

Imagine how powerful your company can become with one centralized hub everyone within the organization can access without over complicating the product design process.

EAC Product Development Solutions is a Solutions Provider for PTC – which means we give companies access to the latest technologies that the Industry has to offer for product development.

What is ThingWorx Navigate?

PTC’s latest genius product has us all jumping up and down with joy as it is something that will ultimately make your lives easier. PTC ThingWorx Navigate (formerly known as PTC Navigate) is a role-based app that gives your team a platform where every department can access product information through one centralized hub. Instead of having to manually access your Enterprise Resource Planning (ERP) or your Product Lifecycle Management (PLM) system to find the information you need to share with other departments, each individual will have access right from their smartphone, tablet, or desktop computer.

The image below shows just some of the out-of-the-box apps available to PTC Navigate users. ThingWorx Navigate gives you the ability to customize the apps according to your company’s own organization and data needs.

ThingWorx Navigate App | EACPDS

ThingWorx Navigate offers a modern user experience that is as easy to use as a smartphone app. It’s time you started unlocking the potential of your product data.

How We Can Customize ThingWorx Navigate to Fit Your Organization

Our team of developers can customize and configure ThingWorx Navigate apps for your organization. Our developers created EAC Productivity Apps, custom- built “apps” for PTC Windchill and other enterprise data – called PLMReports and QuickAccess.

The screenshot you see below is a configuration of PLMReports, displaying a search filter for a part number.

Windchill Report Portal

EAC’s Implementation Consultant, David Sichi, says that “PLMReports is an app that acts as a centralized location to run Windchill reports from within ThingWorx. From here, a number of different reports that would appear in different locations in Windchill can be run from the same page. Each report can be accessed by double clicking it’s row, bringing up a small input search filter screen. After populating the specified criteria, the report results can be displayed either in the same window or brought up in a new tab to retain the current page.”

The screenshot you see below is a configuration of ThingWorx Navigate created by our engineers called QuickAccess.

QuickChange Access

QuickAccess provides simplified access to PDM (product data management) and ERP data and visualizations. Greg Montgomery, EAC’s Senior Implementation Consultant says, “QuickAccess provides simplified access for downstream and upstream manufacturing roles to select PLM data sets. The simplified interface results in an improved end user experience and ultimately greater user adoption of PLM.” EAC Productivity Apps and ThingWorx Navigate capabilities make it easier for people to see and submit change, variant, and deviation requests throughout their product development processes.

Check out more information on managing product data and your design process with PTC ThingWorx Navigate with our free eBook here.

Download ThingWorx Navigate eBook

We have had a long-standing relationship with a local manufacturing company over the years and are proud to share their success story with the rest of the product development world. PTC Windchill, PTC’s PLM solution, helps Virnig Manufacturing go paperless, streamline operations, and save over 325 hours per year.
What stands out about this case is the fact that the company was able to reduce or eliminate paper trails in all departments in less than one month thanks to a single tool. Why is going paperless such a big deal? Companies go out of their way to eliminate unnecessary processes in order to operate at a maximum efficiency. Most companies will invest in a Product Lifecycle Management (PLM) system to streamline the flow of product data through the organization, improve quality and efficiency, and better manage their business. PLM systems organize a company’s product data in one place so there are no obstacles between departments and accurate product, manufacturing, and service information.

Virnig Manufacturing has been designing and producing skid steer attachments for over 27 years. Due to an expanding workforce over the years, Virnig faced a new challenge of organizing the over-flowing piles of critical work documents. Darin Virnig, Engineering and Production Manager, and his team kept all work documents in large red binders throughout the facility and in each department. Due to the recent growth and expansion of the business, Darin needed to find a file management solution.

Download the case study to see how Virnig Manufacturing is leveraging a right-sized PLM solution — PTC Windchill — to overcome some of their biggest challenges.

If you don’t have PLM in your organization at all, reach out to us. We have a team of experts ready to answer any questions you may have. They would love understand your situation and the benefits of implementing PLM in your organization.

Click above or watch the video here.

Product Lifecycle Management (PLM) isn’t the sexiest topic, but it does have a certain je ne sais quoi if you ask me. The evolution of this technology is really fascinating and the business impact of the adopting a PLM system definitely falls into the category of ‘exciting.’

Today we expect instant access to data, high-quality products, and exceptional customer service. Couple that with the need for companies to continually, and quickly, innovate in order to stay relevant, PLM quickly becomes the best looking dance partner on the floor. PLM drives value from quote-to-cash and helps organizations collaborate effectively, get to market faster, and make more money. What’s not sexy about that? Here are 5 companies that are using PLM to get, and stay ahead. Take a look. I hope it gets you thinking about areas PLM could benefit your business.

1. Lifetime

‘Lifetime is innovation’

Let’s begin with a well-known company, recognized for its’ ability to continually think different and better. “Lifetime invented the first portable basketball hoop and then the first complete basketball system packaged in one box. This simple, yet new concept made basketball systems easy for mass retailers to store and sell, and for consumers to take home” (Lifetime)

What does this have to do with PLM? The answer is everything. Selling the complete basketball system in a box to retailers is what initially launched the growth of the product lifecycle for Lifetime. Product Lifecycle Management allowed Lifetime to quickly develop virtual product prototypes for retailers before the products physically existed. With the use of one system, the company was able to quickly produce prototypes, while developing and shipping the products in time. PLM has expedited this company’s time to market by allowing Lifetime to consolidate databases that control product data. This has ultimately helped leveraged a faster product release.

2. Lenovo

A passion for innovation and collaboration’

Lenovo is a $43 billion dollar global technology company with over fifty-two thousand employees. They design, develop, manufacture and sell personal tables, computers, workstations, servers, and electronic storage devices. Currently marketing the ThinkPad line of notebook computers, the company is well known for its versatile devices.

“We test Think systems against 12 military-grade requirements and more than 200 quality checks to ensure they function in extreme conditions. From the arctic wilderness to desert dust storms, from zero-gravity to spills and drops, you can trust ThinkPad and ThinkCentre to handle whatever life throws your way” (Lenovo)

With a vision to be the number one product technology company in the world, Product Lifecycle Management has helped unleash a passion for innovation and collaboration. The PLM system, Windchill, allowed Lenovo to collaborate with their partners. Using one universal system the company has efficiently utilized their design teams located in both Japan and China. You can see how PLM tools have helped Lenovo here.

3. iROBOT

‘Actionable steps to streamline development’

iRobot designs and builds robots that improve quality of life and safety standards worldwide. The company develops some of the world’s most important robots ranging from combat-proven defense to public safety to household cleaning. You might be familiar with iRobot’s products, including the award-winning Roomba® Vacuuming Robot and the Braava® family of mopping robot that have been welcomed into millions of homes around the world. “iRobot is at the forefront of developing technologies in the areas of mapping and navigation, human-robot interaction, and physical solutions.” (IRobot). As they grew IRobot faced challenges from decentralized files and product data. With the use of PLM, iRobot was able to break down the barriers between engineering and operations to save time and reduce costs.

4. Whirlpool

‘Leaders never rest. Leaders transform.’

Over the last 100 years, Whirlpool has grown to become the world’s leading appliance manufacturer. This company continues to lead the market as they improve their ability to collaborate across their global brands. Whirlpool depends on the use of PLM technology to help them overcome challenges by providing a single source of truth for every product, part, and resource throughout the organization. By unifying the entire enterprise, Whirlpool is able to optimize its product development processes and the performance of its engineering teams to create truly global designs that not only meet but also exceed customer needs.

So, sexy? Maybe not. But important, transformational, necessary? Absolutely. How could a single source of product data help your company?

Managing a new enterprise system can be a daunting task. It can test your staff’s knowledge bases and affect the top and bottom line of your business. That being said, many companies have invested in some sort of PLM or PDM tool (learn more about what ERP, MRP, PLM, and PDM are in this post). This post is for everyone that has invested in a PLM/PDM tool and wants to make sure they’re getting the most out of the investment.

Here are five signs it is time to invest in PLM consulting.

1. You use your PLM /PDM system solely for data management 

Many people purchase PLM (Product Lifecycle Management) systems and struggle to use them to their full potential.

They relegate these amazing systems to simple file vaults.

But, they paid for so much more.

If you’re implementing a PLM tool and use it as a  data vault, you’ve essentially taken on 100% of the investment to recognize 20% of the benefit.

Without full understanding and utilization of your PLM system, you’re missing the opportunity to capture the main benefits of these investments.

When fully implemented and adopted, these systems integrate people, data, processes and much more.

2. You don’t fully understand your PLM system 

I hope none of you that relate to this point think I’m calling you dumb.

PLM is just…a lot.

A good analogy is a car.

We all understand the basics; four wheels, seats, steering wheel, engine.

It is obvious why I want a car, the benefits are clear to me.

That doesn’t mean I know how to troubleshoot, install, and maintain an ignition system.

It is not uncommon to have the wrong idea of PLM system complexity.

They do a lot: data management, process management, lifecycle change, and much more.

This could be why 70 percent of PLM investments are failing to meet manager expectations.

When PLM systems are implemented correctly, they allow your company to further maximize productivity.

3. You Find Yourself Re-Inventing the Wheel

Product lifecycle management solutions are enterprise level systems.

When you attempt to utilize optional configurations, they become complex quickly.

Due to this, many companies find themselves reinventing the wheel around correct PLM configurations.

When this happens, you are only taking more steps backward.

This can easily be avoided with the help of a knowledgeable PLM consultant who is familiar with your situation and has the ability to direct you down the right path.

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4. You have multiple issues with PLM system stability 

With so many companies investing large amounts of money into PLM enterprise systems, it is important for them to be working correctly.

If your PLM system is continually going down or needs to be restarted, this is another sign you should look into PLM consulting.

A product lifecycle management consultant with experience could locate and diagnose the root cause of your PLM system’s problems, allowing your company to avoid them in the future.

5. Your users complain about general PLM system usability

If your team is constantly complaining about the general performance and interaction on of your PLM interface, odds are that your system hasn’t been properly configured.

Complaints are one thing, but an inability to address the cause and improve user’s situation— that can have a dramatic impact on employee satisfaction and productivity.

User complaints are typically symptoms of larger PLM issues.

An experienced PLM admin can typically decode user feedback and develop a plan to dramatically improve productivity and UX.

The need for ongoing product lifecycle management system administration and maintenance is often overlooked by many companies.

For PLM systems to properly evolve, it is important to partner with system experts who can help your business succeed.



Free Windchill System Check-Up

Let’s talk about Windchill System administration services and why they could be crucial to your business’s success.

When it comes to engineering centric products, technology can become a very complicated matter.

Due to the complexity of product data management systems, many things can go wrong if they’re not properly managed.

Here is a list of the common problems you could face if you choose to manage your engineering data management and PLM systems in-house.


1. System downtime 

One of the worst problems you may face is extended sessions of Windchill downtime due to technology failures.

For example, it is common to be unaware when your Windchill system is running out of disk space. When this happens, a Windchill system can and will go down.

In many cases, these system instances are easily overlooked without the help of a dedicated Windchill support team.

The reality is, if at anytime your product data management system is not functioning, your company will end up losing money.

Aside from preventing your business from making profits, a Windchill system downtime could lead you to lose access to core systems.

This includes servers and back-end processors, ultimately, preventing you from doing your job. According to a study done by USA Today, 80 percent of managers reported product data management system downtime costs exceeding $50,000 per hour.


2. Windchill System Performance Problems 

More than 70 percent of our customers do not perform routine Windchill maintenance.

Without utilizing a Windchill managed services team, you could be missing an opportunity to prevent, find and fix system problems prior to a technology failure.

How are you supposed to know if your PDM system needs more RAM, if you should allocate more resources, or if your Windchill server has been performing slow?

When you have regular performance check-ups, you will be able to improve the overall performance of your business.

Regular Windchill system performance check-ups also help avoid system downtime as you are provided with early warnings of any possible malfunctions that may occur. If a disaster strikes, you can rest easier knowing your business won’t lose any valuable data.


3. Productivity loss

Not only can technology failures prevent your business from making a profit, it can also cripple the productivity of your employees.

I mean nobody wants to hand out free money to those who are just sitting around simply because they are unable to do their job, am I right?

Many times, your IT department may have to work overtime to recover lost data. If the customer perception is affected, a costly marketing campaign may be the only thing to win back customers.

Bottomline, the impact of a Windchill system complication may be worse than you realize and your company could lose the ability for anyone to do work.



4. High-Security risks

Your Windchill system could appear to be running properly, but if it is not protected, your business could experience a security breach. If this happens, it will put your sensitive data at risk.

To help with this, it is important to have multiple layers of security measures in place. If your system is being closely monitored by an Windchill administration team, you will be aware of any inconsistencies.

When you have someone you trust monitoring your Windchill system, you’ll have less to worry about. I truly believe it is better to be safe than sorry when it comes to your company’s data.

By using a Windchill system administration service, you can rest easy knowing you are being taken care of. Plus- while your system is being properly maintained, you will be able to free up your IT department and focus on more important business initiatives.

Want to learn the current health of your Windchill System? With no obligations or any cost – sign up for a Windchill system check-up to have our experts look at your system!


PTC’s Service Information Manager adds three advanced capabilities to the XML authoring and content management system:Creating Value from Part Data

  1. Translation Management
  2. Part List Generation
  3. Publication Structures

My last blog focused on Publication Structures. You can read more about publication structures here: Revolutionizing Book Assembly with SIM. Next time I will discuss Translation Management. However, today I’m discussing Part List Generation, how to create value from part data.

The Engineering Bill of Material (BoM) is structured based on the design. The Service BoM is then derived from the Engineering BoM. With the part structure defined, you can visually identify parts and add them to various service kits and assemblies and ultimately generate a part list from the structure that can be used in technical publications. Updates from source parts and drawings to downstream processes are practically automatic. Building part lists with associative, up-to-date service information increases the accuracy of information and improves authoring efficiency thereby reducing time to market.

Creating Value from Part Data

Each component in a drawing can be a part with its own lifecycle that is managed and repurposed in an integrated system. All too often we see disparate systems with Engineering drawings in one system and part data management in another.

Creating Value from Part Data

Many users of Windchill use it as a CAD warehouse to store content more or less. Sure users of the design engineering tools find them extremely valuable, many folks are leveraging workflow processes and lifecycle features to expedite the day-to-day flow of information, and many have found that the change management tools add value when it comes to maintaining change integrity and traceability. Nonetheless, many organizations are not leveraging their parametric data for parts management (you know who you are).

The ability to repurpose Engineering design part structures to create Part Lists for Service information is the promise land. But the system can only repurpose parts if they exist as parts in the system. Generating part lists for catalogs and online delivery requires parts with end items and part structures. So in other words, using Windchill Service Parts and Service Information Manager requires part data  management in Windchill PDMLink.

Service parts management provides an out-of-the-box method of generating Part Lists for the technical documentation community from a single source of information. As a result, organizations are able to greatly improve the process of information delivery and are able to leverage dynamic publishing capabilities to bring products to market faster, and keep customers better informed.

Learn More

Refer to PTC’s web site for a complete description of Service Information Manager.

EAC information solution experts have decades of reliable XML solution experience. Explore the EAC website to learn more about our products and services or review the Product Development Information Services Brochure.

Download our PDIS Brochure