Top 6 Windchill System Maintenance To Dos

Data Management & PLM | 21 June 2024 | Sophia Hudson

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For all Windchill users, maintaining your Windchill system isn’t just about avoiding headaches—it’s about ensuring your workdays flow as smoothly as your designs. Here’s a roadmap to a healthy Windchill environment, based on vital actions you can take today.

1. A Quick Health Check-Up of Your System

Imagine your Windchill system as a hardworking heart in your organization. To keep it beating strong, regularly peek into:

  • Downtime: We all hate waiting, don’t we? Minimize this as much as possible.
  • Memory Usage: Red numbers are red flags.
  • Servlet Response Time: More red? Time to act.
  • Garbage Collection Mode: If it’s happening over 80% of the time, it’s too much.

As a site admin, keeping an eye on these metrics is key to preemptive maintenance.

2. Dive into Server Logs

If you’re up for a bit of investigative work, scan through your server logs. This may include:

  • Apache & Method Server Logs: Look out for unusual patterns or errors.
  • Background Server Manager: Unexpected behavior here could be a sign of trouble.

Understanding these logs is like reading the tea leaves for your system’s health.

3. Disk Space & Back-Up

Aim to keep at least 15% of your server drive-free. Think of it as keeping your workspace tidy for efficiency. And, don’t forget to monitor the storage available for backups – your safety net needs to be ready at all times.

4. Matching Users with Licenses

Are you aware of how many people access Windchill and if you have the licenses to cover them? Regularly review the following to avoid legal trouble with software manufacturers:

  • Light Licenses: Perfect for those who just need to view and print.
  • Heavy Licenses: For the CAD superheroes and others who dive deeper.

Aligning your user count with your license agreement is a fundamental compliance matter.

5. Clean Up Log Files

Low disk space can lead to performance issues. If your log files are growing:

  • Check the date created.
  • Decide whether they’re still useful.

Old log files can often be archived or deleted to free up space.

6. Clean Up Unreferenced Files

Lastly, clean up the unreferenced files in your file vaults. This process removes orphan files that consume valuable space. Refer to Windchill Help for detailed instructions, but remember:

BEWARE! Once these files are deleted, they’re gone forever.

Adopting these six steps in your regular Windchill system check-up can drastically improve your system’s health and performance. Stay proactive to keep the cogs of your Windchill system— and therefore your production—running without a glitch.

If you are looking to check in on your Windchill system, but are unsure where to get started, you can contact one of our experts to learn more.

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